Café Operations Manager

4 weeks ago


Coquitlam, British Columbia, Canada Cha House Coquitlam Inc. Full time
Café Manager Job Description

Cha House Coquitlam Inc. is seeking a skilled Café Manager to lead our daily operations and ensure exceptional customer service.

Key Responsibilities
  • Plan and Organize Daily Operations: Develop and implement strategies to optimize café performance, including managing inventory, staff, and customer flow.
  • Service Delivery: Ensure prompt and courteous service to customers, addressing their needs and resolving any issues promptly.
  • Staff Supervision: Lead and motivate a team of staff members, providing guidance, training, and feedback to ensure excellent service delivery.
  • Inventory Management: Oversee the ordering, storage, and maintenance of inventory, ensuring that stock levels are adequate and that products are rotated regularly.
  • Health and Safety: Maintain a safe and healthy work environment, adhering to all relevant regulations and guidelines.
  • Marketing and Promotion: Participate in marketing initiatives to promote the café and attract new customers.
Requirements
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and attention to detail.
Work Environment

The Café Manager will work in a fast-paced café environment, interacting with customers, staff, and suppliers on a regular basis.

Cha House Coquitlam Inc. offers a competitive salary and benefits package to the successful candidate.



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