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Commercial Claims Advocate, Insurance Professional
2 months ago
We are seeking a highly skilled Commercial Claims Advocate to join our team in Ontario. As a key member of our Claims Team, you will be responsible for providing exceptional claims service to our clients in a Commercial Insurance setting.
About the Role
The successful candidate will be responsible for intake of new claims, reporting to insurance companies, and providing claims counselling to insureds as required. You will also be responsible for inputting data using Applied EPIC BMS system, maintaining client files, communicating with adjusters and insureds, and providing advocacy on claims on behalf of clients.
Key Responsibilities
- Intake of Commercial Lines clients' new claims and reporting to the insurance company;
- Providing claims counselling to insureds as required in a professional and conscientious manner;
- Inputting data using Applied EPIC BMS system and review as required;
- Maintaining, coordinating and updating client files;
- Communicating with adjusters and insureds with respect to open claims;
- Liaising between insured and insurance carrier where appropriate;
- Providing advocacy on claims, on client's behalf with insurers;
- Processing incoming mail in a timely fashion;
- Attending company sponsored seminars and educational activities needed to maintain product knowledge and expertise;
- Participating in special Claims projects as required.
Requirements
To be successful in this role, you will need:
- Completion of post-secondary education; Business Insurance program an asset;
- RIBO Licensed or have the ability to acquire RIBO license within 90 days of beginning is a requirement to join our team;
- CAIB or CIP designation or courses completed towards industry designations an asset;
- Proficient in Microsoft Office products (Word, Excel, Outlook);
- Ability to efficiently use Broker Management software, followup systems and electronic filing systems;
- High attention to detail and accuracy;
- Excellent time management and organization skills;
- Ability to multi‐task between a variety of tasks, projects, and deadlines;
- Comprehensive and effective verbal/written communication skills;
- Client service and/or claims experience within a Commercial Insurance environment.
Benefits
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus a wide range of benefits including flexible medical & dental coverage, life insurance options, retirement savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, paid sick days & personal days, paid Time Off to Volunteer, employee education recognition program, employee referral bonus program, LifeWorks Employee Assistance Program, Matching Gift Program.
