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Front Desk Coordinator

2 months ago

Calgary, Alberta, Canada Black Gold Physical Therapy Fort Mcmurray Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Black Gold Physical Therapy Fort Mcmurray. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.

Key Responsibilities
  • Customer Service: Greet patients and visitors, respond to inquiries, and provide information about our services and policies.
  • Scheduling: Manage patient appointments, schedule procedures, and coordinate with healthcare professionals.
  • Administrative Tasks: Process patient paperwork, maintain accurate records, and perform other administrative duties as needed.
  • Communication: Answer phone calls, respond to emails, and communicate with patients and staff in a professional and courteous manner.
  • Office Management: Maintain a clean and organized workspace, order supplies, and perform other tasks to ensure the efficient operation of our front desk.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 months of experience in a customer service or administrative role
  • Language: English
  • Work Hours: 35 hours per week