IT Support Specialist with Technical Problem Solving Expertise
4 days ago
Pantorama 1850 is a dynamic organization seeking an IT Support Specialist to join our team.
We offer a competitive salary of approximately $60,000 per year.
Job Description:
The ideal candidate will possess excellent technical problem-solving skills and be able to diagnose and troubleshoot complex issues using diagnostic techniques and relevant questions.
Key Responsibilities:
- Determine the root cause of technical problems and implement effective solutions
- Analyze system backup and restore processes to ensure data integrity
- Provide clear and concise instructions to end users on troubleshooting procedures
- Maintain knowledge of AS400 systems and stay up-to-date with industry developments
Requirements:
- Bilingual proficiency in French and English
- Certificate or degree in computer sciences or related field
- Excellent communication and organizational skills
Work Environment:
This is a full-time position requiring 35 hours of work per week, Monday through Friday.
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