Data-Driven Leader for Business Performance Excellence

2 weeks ago

Montreal, Quebec, Canada BDC Full time

BDC is a leading financial institution committed to the growth and development of Canadian entrepreneurs. We are currently seeking a highly skilled Data-Driven Leader for Business Performance Excellence to join our team.

About the Role:

The successful candidate will lead our Business Performance and Insights team, overseeing the development and implementation of performance measurement strategies, budgeting, and target setting for all business units. This individual will drive the Corporate Planning processes, ensuring operational, financial, and customer service performance aligns with COO organizational priorities.

Key Responsibilities:

  • Lead the COO business performance, defining and setting the performance measurement strategy, budget, targets, and communication tools for all business units.
  • Drive the Corporate Planning processes and oversee its execution through operational, financial, and customer service performance; recommend mitigation actions as required.
  • Cultivate esteemed advisory relationships within the COO LT and across the organization with key strategic partners, ensuring robust and enduring relationships to establish operational alignment.
  • Develop performance targets for the COO LT, influence decision making, and navigate complex stakeholder relationships and negotiations to enable the COO team to set and achieve Corporate Plan objectives, including allocation of resources, revenue targets, portfolio growth, etc.
  • Design, implement, and communicate performance guidelines and metrics across the COO organization, providing the right tools to effectively implement and measure business performance of the 'what' and the 'how.'
  • Actively contribute to the definition of the COO scorecard and its performance objectives and manage the year-end variable pay allocation process.
  • Play an integral role in the prioritization and annual business unit planning exercise to align performance targets and measurement strategy with COO strategic objectives.
  • Act as a strategic advisor to the COO LT, overseeing monthly performance and recommend next-best action to achieve strategic objectives.
  • Oversee our governance calendar and lead the production of high-quality and timely business deliverables, analysis, and insights for the COO, including the COO dashboard, Report on business to the Board of Directors, etc.
  • Be the D&A single point of contact for the COO, act as a catalyst simplifying support pathways, promoting interdepartmental partnership.
  • Lead the analytics team to conduct complex data analysis that will provide actionable insights into business performance, customer behaviors, market trends, and operational efficiency.
  • Present analytical findings and strategic recommendations to stakeholders and executive leadership in a clear and compelling manner.
  • Oversee the design, development, and operationalization of dashboards and periodic operational reports and perform a business diagnostic identifying trends, root-causes, and recommend mitigating actions to the COO LT.
  • Drive the adoption of analytics and business intelligence tools across the organization to foster a data-driven culture.

About You:

We are looking for a seasoned professional with a strong track record of delivering results-driven solutions. The ideal candidate will possess a bachelor's degree in business, finance, economics, statistics, or a related field, with a master's degree or MBA highly regarded. A minimum of 10 years of expertise in banking, performance measurement, and project management is required, along with 5 years of leadership experience guiding teams to success. A proven ability to cultivate esteemed advisory relationships, negotiate effectively, and communicate complex information clearly is essential.

What We Offer:

BDC offers a competitive salary range of $120,000 - $180,000 per annum, depending on experience. In addition to a comprehensive benefits package, we offer opportunities for learning, training, and development, a hybrid work model, and a dynamic environment that fosters teamwork and collaboration. If you are a driven and results-oriented individual who excels in a fast-paced setting, we encourage you to apply for this exciting opportunity.

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