Sephora Store Operations Manager
7 days ago
We are seeking a highly motivated and experienced Store Operations Manager to join our team at Sephora. As a key member of our store leadership team, you will be responsible for ensuring the smooth operation of our sales floor, providing exceptional customer service, and driving sales growth.
Key Responsibilities- Sales Performance: Ensure all Beauty Advisors execute Sephora's selling model, drive sales growth, and meet or exceed sales targets.
- Visual Merchandising: Collaborate with the Operations team to maintain a visually appealing sales floor, execute merchandising concepts, and ensure company standards are met.
- Client Engagement: Regularly act as the Manager on Duty, engage with cast and clients on-stage, and provide exceptional customer service.
- Entrepreneurial Spirit: Demonstrate a strong understanding of the store's sales performance, identify business opportunities, and adjust staffing levels to meet client expectations.
- Talent Development: Participate in the interviewing process for new team members and provide feedback to ensure a high-performing team.
- Employee Engagement: Demonstrate Sephora's values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, and Initiative.
- 1-3 years of experience in a similar role at a similar volume store or equivalent internal experience.
- Proven ability to influence peers and provide feedback.
- Strong client service skills.
- Effective time management and problem-solving skills.
Sephora is a leading beauty retailer that offers a wide range of high-quality products and services. We are committed to providing our customers with an exceptional shopping experience and to creating a positive and inclusive work environment for our employees.
We offer a comprehensive benefits package, paid vacation, and a competitive bonus structure. Sephora also invests heavily in training and development programs to help our employees achieve their professional goals.
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