Store Operations Manager

2 weeks ago


Toronto, Ontario, Canada Savers Value Village Full time

Company Overview

Savers / Value Village is a purpose-driven organization with a business model that prioritizes sustainability and community impact. As one of the largest for-profit thrift operators in North America, we champion reuse and inspire a future where second-hand items are valued.

Role Summary

The Store Operations Manager will play a critical role in driving store success, making key decisions that directly impact sales and customer satisfaction. This individual will lead by example, empowering team members to develop their skills and reach their full potential.

Job Responsibilities

  • Lead Front End and Back Office Teams: Supervise and coach team members to ensure seamless store operations, from front-end customer service to back-office administration.
  • Drive Sales Growth: Develop strategies to increase sales, improve customer satisfaction, and drive business results.
  • Maintain High-Quality Standards: Oversee inventory management, visual merchandising, and store cleanliness to maintain a high-quality shopping environment.
  • Foster a Positive Team Culture: Promote a positive work environment, encouraging open communication, teamwork, and employee development.

About You

We're looking for a seasoned retail professional with excellent leadership skills, a passion for driving sales growth, and a commitment to exceptional customer service. If you have a proven track record of leading teams, improving store performance, and fostering a positive work culture, we'd love to hear from you.

What We Offer

  • Competitive Salary: $65,000 - $75,000 per annum (dependent on experience)
  • Benefits Package: Comprehensive health and dental insurance, company-matched RRSPs, paid time off, and mental health services.
  • Career Advancement Opportunities: With our aggressive store expansion plans, there's room for growth and advancement within our organization.


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