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Store Operations Manager

2 months ago

Toronto, Ontario, Canada Savers Full time
About Savers

Savers is a leading thrift operator with a strong commitment to sustainability and community involvement. Our mission is to champion reuse and inspire a future where second-hand items are valued.

We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of donated goods at affordable prices. Our business model supports local non-profit organizations by redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse.

Job Overview

We are seeking a highly motivated Store Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing store operations, ensuring seamless customer experiences, and driving sales growth.

The ideal candidate will have prior experience in retail management, excellent communication skills, and a passion for delivering exceptional customer service.

Responsibilities
  • Oversee daily store operations, including staff supervision, inventory management, and visual merchandising
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Manage store budgets, optimize resource allocation, and minimize waste
  • Collaborate with cross-functional teams to achieve business objectives
Requirements

To be successful in this role, you will need:

  • Prior experience in retail management or a related field
  • Excellent communication and leadership skills
  • Able to work in a fast-paced environment with multiple priorities
  • Strong analytical and problem-solving skills
Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary ($62,000 - $75,000 per annum)
  • Ongoing training and development opportunities
  • A generous bonus structure based on individual and store performance
  • Comprehensive health insurance and retirement savings plan
Other Information

Value Village is committed to creating an inclusive and diverse work environment. We welcome applications from qualified candidates who share our values and are passionate about making a difference in their community.