Contact Centre Manager
1 day ago
Avalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our customer service team. As a key member of our management team, you will be responsible for ensuring exceptional customer service, managing staff, and driving business growth.
Key Responsibilities- Lead and motivate a team of customer service representatives to deliver exceptional service to our clients.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Manage and control budgets for client projects, contracts, equipment, and supplies.
- Plan, develop, and organize policies and procedures for our contact centre.
- Represent the company in various economic and social organizations.
- College/CEGEP education.
- 1-2 years of experience in a contact centre or customer service role.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment with tight deadlines.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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Contact Centre Team Lead
3 days ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team of customer service professionals.Key Responsibilities:Lead and motivate a team of customer service representatives to deliver exceptional service to our clients.Develop and implement strategies to improve...
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Contact Centre Team Lead
3 days ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team of customer service professionals.Key Responsibilities:Lead and motivate a team of customer service representatives to deliver exceptional service to our clients.Develop and implement strategies to improve...
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Contact Centre Team Lead
3 weeks ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeAbout the RoleWe are seeking a highly skilled and experienced Contact Centre Manager to join our team at Avalon College Limited o/a Avalon Career College. As a key member of our management team, you will be responsible for leading and managing a team of contact centre staff, ensuring exceptional customer service and driving business growth.Key...
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Contact Centre Team Lead
3 weeks ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeAbout the RoleWe are seeking a highly skilled and experienced Contact Centre Manager to join our team at Avalon College Limited o/a Avalon Career College. As a key member of our management team, you will be responsible for leading and managing a team of contact centre staff, ensuring exceptional customer service and driving business growth.Key...
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Contact Centre Team Lead
4 days ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team and drive business success.Key Responsibilities:Lead and motivate a team of over 20 staff members to achieve exceptional customer service and business results.Develop and implement strategies to market...
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Contact Centre Team Lead
4 days ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team and drive business success.Key Responsibilities:Lead and motivate a team of over 20 staff members to achieve exceptional customer service and business results.Develop and implement strategies to market...
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Contact Centre Team Lead
7 hours ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team of customer service professionals. As a key member of our organization, you will be responsible for ensuring exceptional customer experiences, driving business growth, and developing a high-performing...
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Contact Centre Team Lead
4 hours ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team of customer service professionals. As a key member of our organization, you will be responsible for ensuring exceptional customer experiences, driving business growth, and developing a high-performing...
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Contact Centre Team Lead
1 week ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team and drive business success.Key Responsibilities:Lead and motivate a team of over 20 staff members to achieve exceptional customer service and business results.Develop and implement strategies to improve...
-
Contact Centre Team Lead
1 week ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team and drive business success.Key Responsibilities:Lead and motivate a team of over 20 staff members to achieve exceptional customer service and business results.Develop and implement strategies to improve...
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Contact Centre Team Lead
2 weeks ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team of customer service professionals. As a key member of our organization, you will be responsible for ensuring exceptional customer experiences and driving business growth.Key Responsibilities:Hire, Train,...
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Contact Centre Team Lead
2 weeks ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team of customer service professionals. As a key member of our organization, you will be responsible for ensuring exceptional customer experiences and driving business growth.Key Responsibilities:Hire, Train,...
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Contact Centre Team Lead
1 week ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team of customer service professionals. As a key member of our organization, you will be responsible for ensuring exceptional customer experiences, driving business growth, and developing a high-performing...
-
Contact Centre Team Lead
1 week ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team of customer service professionals. As a key member of our organization, you will be responsible for ensuring exceptional customer experiences, driving business growth, and developing a high-performing...
-
Contact Centre Team Lead
3 days ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team of customer service professionals. As a key member of our organization, you will be responsible for ensuring exceptional customer experiences and driving business growth.Key Responsibilities:Hire, Train,...
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Contact Centre Team Lead
3 days ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team of customer service professionals. As a key member of our organization, you will be responsible for ensuring exceptional customer experiences and driving business growth.Key Responsibilities:Hire, Train,...
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Contact Centre Team Lead
6 days ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team of customer service professionals. As a key member of our organization, you will be responsible for ensuring exceptional customer experiences, driving business growth, and developing a high-performing...
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Contact Centre Team Lead
6 days ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team of customer service professionals. As a key member of our organization, you will be responsible for ensuring exceptional customer experiences, driving business growth, and developing a high-performing...
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Contact Centre Team Lead
1 week ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team and drive business success.Key Responsibilities:Hire, Train, Direct, and Motivate Staff: Lead a team of customer service representatives and ensure they have the necessary skills and knowledge to provide...
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Contact Centre Team Lead
1 week ago
Nanaimo, British Columbia, Canada Avalon College Limited oa Avalon Career College Full timeContact Centre Manager Job DescriptionAvalon College Limited o/a Avalon Career College is seeking a highly skilled Contact Centre Manager to lead our team and drive business success.Key Responsibilities:Hire, Train, Direct, and Motivate Staff: Lead a team of customer service representatives and ensure they have the necessary skills and knowledge to provide...
