Receptionist Coordinator

4 weeks ago

Yellowknife, Northwest Territories, Canada Aplin Full time
Job Description

Aplin is seeking a skilled Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients and visitors.

Key Responsibilities
  • Greeting and Directing: Greet people and direct them to the appropriate contacts or service areas.
  • Information Provision: Provide basic information to clients and the public in a professional and courteous manner.
  • Switchboard Operations: Operate the switchboard or telephone system to manage incoming calls and direct them to the relevant parties.
  • Record Keeping: Record and relay information accurately and efficiently.
  • Scheduling: Schedule and confirm appointments with clients and visitors.
  • Clerical Duties: Perform various clerical tasks, including filing, sorting, and distributing mail, as well as data entry.
  • Customer Service: Provide excellent customer service to clients and visitors, responding to their inquiries and resolving any issues in a timely and professional manner.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 40 hours per week.
Personal Suitability
  • Interpersonal Skills: Efficient interpersonal skills to effectively interact with clients and colleagues.
  • Communication: Excellent oral and written communication skills to convey information accurately and clearly.
  • Flexibility: Ability to adapt to changing situations and priorities.
  • Organizational Skills: Organized and able to manage multiple tasks and responsibilities.
  • Reliability: Reliable and able to maintain confidentiality when necessary.
  • Teamwork: Team player with a positive attitude and willingness to collaborate with others.
  • Time Management: Ability to manage time effectively to meet deadlines and priorities.
  • Maturity: Maturity and professionalism in all interactions with clients and colleagues.

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