Dispatcher / Receptionist

Kavanaugh Bros. Ltd., a member of the Det’on Cho Group of companies, is in immediate need of a full-time, permanent Dispatcher/Receptionist. Reporting to the Dispatch Supervisor and Project Coordinator, the incumbent will be responsible for providing efficient communication to drivers and tracking of equipment, as well as excellent customer service in-person and over the phone in a fast-paced environment.

**Your responsibilities & requirements**

Specific duties will include, but are not limited to:

- Using customized routing software, perform scheduling and maintenance of routes for all trucks in accordance with the provided weekly schedule, ensuring accuracy and balance.
- Clearly and efficiently communicate with drivers in person or via radio.
- Maintain rental asset lists in Excel and enter daily pre-trip documentation in routing software.
- Ensure routes are scheduled for the next day and that nightly on-call service is active.
- Communicate and assist drivers and customers to ensure routes are completed and issues are reported.
- Assist with the organization, dispatch, and scheduling of servicing for all waste bins and portable toilets.
- Rotate as the dispatcher on-call during evenings and weekends as well as statutory holidays (receiving on-call and overtime pay).
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What you’ll need**:

- Possess a high level of initiative and a positive attitude.
- Must possess valid class 5 driver’s license.
- Must be able to follow both oral and written instructions.
- At least 2 years of experience with dispatching.
- Proficient computer and data entry skills, including Microsoft Outlook, Excell and Word.
- Due to possible exposure, immunizations are recommended.
- Be in good physical condition.
- WHMIS certification (provided).
- TDG certification (provided).