Core Agent

5 days ago


Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time
About Four Seasons Hotels and Resorts

Four Seasons Hotels and Resorts is a global hospitality company that operates a portfolio of luxury hotels and resorts. Our mission is to provide exceptional guest experiences through a commitment to luxury, service, and quality.

About the Role

We are seeking a highly skilled and experienced Front Desk Representative to join our team at Four Seasons Resort & Residences Whistler. As a Front Desk Representative, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring that all guests have a memorable and enjoyable stay.

Key Responsibilities
  • Provide exceptional guest service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Manage the front desk operations, including checking in and out guests, handling room assignments, and processing payments.
  • Ensure that all guests have a memorable and enjoyable stay, by providing personalized service and exceeding their expectations.
  • Work collaboratively with other departments, including housekeeping, food and beverage, and recreation, to ensure seamless guest experiences.
  • Maintain accurate records and reports, including guest information, room assignments, and payment records.
  • Perform other duties as assigned by management.
Requirements
  • 1-2 years of experience in a front desk or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • High school diploma or equivalent required.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Complimentary meals and accommodations.
  • A comprehensive training program.

  • CORE Supervisor

    1 month ago


    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Core Agent

    2 weeks ago


    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    Job Summary:We are seeking a highly skilled and customer-focused Core Agent to join our team at Four Seasons Resort & Residences Whistler. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences through efficient and courteous communication, handling guest inquiries, and providing top-notch service.Key...


  • Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Product Sales and Services Manager Join our team at Vail Resorts and create unforgettable experiences for our guests. As a Product Sales and Services Manager, you will be responsible for overseeing the daily operations of our Product Sales and Services departments, including Guest Services, Snow and Bike School Sales and Reservations. About the Role Lead...


  • Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Product Sales and Services ManagerJoin our team at Vail Resorts and create unforgettable experiences for our guests. As a Product Sales and Services Manager, you will be responsible for overseeing the daily operations of our Product Sales and Services departments, including Guest Services, Snow and Bike School Sales and Reservations.About the RoleLead a team...


  • Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Manager of Guest Services to join our team at Whistler Blackcomb. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our Guest Services department, including Guest Services, Snow and Bike School Sales and Reservations.Key...


  • Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Job Summary:As a Guest Services Assistant Manager at Whistler Blackcomb, you will play a key role in overseeing the daily operations of Product Sales and Services. This includes Guest Services, Snow School Sales, and Reservations. Your primary objective will be to provide exceptional service to our guests, promoting and selling mountain products, and...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:To assist the Product Sales and Services (PSS) Managers and work with the PSS Supervisors to oversee the daily operations of the PSS departments, including Guest Services, Snow School Sales, and Reservations. The PSS departments provide exceptional customer service to guests by promoting and selling mountain products and services, and by...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:To assist the Product Sales and Services (PSS) Managers and work with the PSS Supervisors to oversee the daily operations of the PSS departments, including Guest Services, Snow School Sales, and Reservations. The PSS departments provide exceptional customer service to guests by promoting and selling mountain products and services, and by...


  • Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Create Your Experience of a Lifetime Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...


  • Whistler, British Columbia, Canada Whistler Blackcomb Full time

    Create Your Experience of a Lifetime Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Position Overview: The role involves supporting the PSS Managers and collaborating with PSS supervisors to manage the daily functions of Product Sales and Services, which encompasses Guest Services, Snow School Sales, and Reservations. This department plays a vital role in assisting guests by providing comprehensive information regarding resort activities...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Job Overview: The role involves supporting the PSS Managers and collaborating with PSS supervisors to manage the daily functions of Product Sales and Services, which includes Guest Services, Snow School Sales, and Reservations. The Product Sales and Services departments play a vital role in assisting guests by providing comprehensive information about...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Embark on an Unforgettable JourneyJoin us in the majestic mountains! Whether you are experiencing snow for the first time or have spent your life on the slopes, becoming part of our team allows you to explore (or re-explore) your love for the outdoors while forming lasting relationships with colleagues and guests from all corners of the globe.With over 40...


  • Whistler, British Columbia, Canada Vail Resorts Full time

    Craft Your Unforgettable ExperienceJoin us in the breathtaking mountains, where whether you are witnessing snow for the first time or have been skiing since childhood, becoming part of our team allows you to explore (or re-explore) your love for the outdoors while forming lasting relationships with colleagues and visitors from around the globe.With over 40...

  • HSE Advisor

    2 months ago


    Whistler, British Columbia, Canada Carbon Engineering Full time

    Grow your career. Be the difference. Leading the commercialization of ground-breaking technology that captures CO2 directly from air is challenging and exhilarating. As a member of the CE team, you'll be surrounded by smart, adventurous, curious people committed to progressing our Direct Air Capture (DAC) and AIR TO FUELS TM technologies. We're a diverse...

  • HSE Advisor

    2 months ago


    Whistler, British Columbia, Canada Carbon Engineering Full time

    Grow your career. Be the difference. Leading the commercialization of ground-breaking technology that captures CO directly from air is challenging and exhilarating. As a member of the CE team, you'll be surrounded by smart, adventurous, curious people committed to progressing our Direct Air Capture (DAC) and AIR TO FUELS TM technologies. We're a diverse team...

  • Core Agent

    3 months ago


    Whistler, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Front Desk Agent

    3 months ago


    Whistler, Canada Crystal Lodge Full time

    The Crystal Lodge in the heart of Whistler village is looking for Front Desk Agents to join their team! As the first in-person interaction our guests have with the hotel, the role of Front Desk Agent requires a personality of welcoming, friendly, enthusiastic and able to make meaning impact from the start of our guests stay. We strive to deliver on...

  • Front Desk Agent

    1 week ago


    Whistler, Canada Crystal Lodge Full time

    The Crystal Lodge in the heart of Whistler village is looking for Front Desk Agents to join their team ready for winter 2024/25! Start dates for these positions will be in October 2024. As the first in-person interaction our guests have with the hotel, the role of Front Desk Agent requires a personality of welcoming, friendly, enthusiastic and able to make...

  • Reservations Agent

    3 months ago


    Whistler, Canada Westin Resort and Spa Whistler Full time

    **The Impact You’ll Make**: Our Quality Keepers know that the countless small details end up making a big impression on our customers. It is their organization, attention to detail and overall care for their work that reinforces our position as the world’s leading hospitality company. A Reservation Agent is responsible for handling incoming calls in a...

  • Reservations Agent

    3 months ago


    Whistler, Canada The Westin Resort & Spa, Whistler Full time

    **WESTIN** At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any...

  • Reservations Agent

    3 months ago


    Whistler, Canada Westin Resort and Spa Whistler Full time

    **WESTIN** - At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any...

  • Service Express Agent

    3 months ago


    Whistler, Canada Westin Resort and Spa Whistler Full time

    **The Impact You’ll Make**: Our Quality Keepers know that the countless small details end up making a big impression on our customers. It is their organization, attention to detail and overall care for their work that reinforces our position as the world’s leading hospitality company. The Service Express Agent is responsible to assist guest with...

  • Guest Service Agent

    3 months ago


    Whistler, Canada Gibbons Whistler Full time

    The Adventure Group (TAG) is seeking enthusiastic **Guest Service Agents**! **About Gibbons**: **Core Purpose** Making People Happy **Vision** To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and...


  • Whistler, Canada Gibbons Whistler Full time

    Join us in creating unforgettable experiences for our guests as the **Gibbons Life Agent: Travel and Mountain Club** **About Gibbons**: **Core Purpose** Making People Happy **Vision** To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great Canadian company that provides the best...

  • Service Express Agent

    3 months ago


    Whistler, Canada Westin Resort and Spa Whistler Full time

    **WESTIN** - At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service, and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any...

  • Guest Service Agent

    3 months ago


    Whistler, Canada Ziptrek Full time

    Role Summary Our Guest Service Agents consistently provide exceptional service by focusing on each guest’s individual needs, proactively anticipating areas of concern and providing informed descriptions and recommendations on all Ziptrek products. The smooth coordination of guest requirements from reservations to signing waivers and final payment is...


  • Whistler, Canada Westin Resort and Spa Whistler Full time

    **WESTIN** At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service, and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any...

  • Front Desk Agent

    3 months ago


    Whistler, Canada Gibbons Whistler Full time

    About Gibbons: Core Purpose Making People Happy Vision To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to Athletes, Artists,...


  • Whistler, Canada Vail Resorts Full time

    Job Summary: To assist the PSS Managers and work with the PSS supervisors to oversee the daily operations of Product Sales and Services (to include Guest Services, Snow School Sales and Reservations). The Product Sales and Services departments generously assist all guests by providing information on the mountain/resort activities and amenities by...


  • Whistler, Canada Ziptrek Full time

    Role Summary The Guest Services Supervisor ensures the highest level of service at all times by meeting the individual needs of each guest and proactively anticipating problems before they arise. This role assists with the training and shadowing of new Guest Service Agents. Guest Services Supervisors use their knowledge of Ziptrek policies and procedures to...

  • Shuttle Driver

    2 months ago


    Whistler, Canada Gibbons Full time

    Come join the adventure as a Shuttle Driver at TAG! About Gibbons: Core Purpose Making People Happy Vision To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in...

  • Reservations Manager

    3 months ago


    Whistler, Canada Westin Resort and Spa Whistler Full time

    At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a...


  • Whistler, Canada Gibbons Whistler Full time

    **About Gibbons**: **Core Purpose** Making People Happy **Vision** To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to...


  • Whistler, Canada Vail Resorts Full time

    Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...


  • Whistler, Canada Whistler Blackcomb Full time

    **Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...