Lead Professional Services Director

1 day ago


Montreal, Quebec, Canada Talentuch Full time

Talentuch is seeking a seasoned professional to fill the role of Lead Professional Services Director in our Montreal office. With over 300 successful CRM implementations under its belt, our company has established itself as a leader in the industry.

About the Role:

The ideal candidate will possess exceptional leadership skills, with a proven track record of providing direction and mentorship to high-performing teams. As the Lead Professional Services Director, you will be responsible for overseeing all implementation efforts, from project conception to completion, ensuring seamless client onboarding and sales handoffs. Your expertise in managing multiple projects simultaneously, coupled with your ability to communicate effectively with clients at all levels, makes you an excellent fit for this position.

Responsibilities:
  • Lead and direct all implementation efforts, including project conception, execution, and completion
  • Manage client onboarding and sales handoffs, ensuring smooth transitions and high-quality delivery
  • Develop and implement strategies to drive growth and revenue within the Professional Services practice
  • Collaborate with the sales team to identify opportunities, scope projects, and set expectations with clients
  • Provide thought leadership and guidance to junior team members, fostering a culture of excellence and innovation
Requirements:
  • 10+ years of experience in Professional Services roles, with demonstrated growth and increasing responsibility
  • 7+ years of experience leading Professional Services practices or books of business in fast-paced environments
  • Proven success in tracking P&L metrics and driving revenue growth
  • Demonstrated ability to manage multiple projects simultaneously, with strong time management and organizational skills
  • Prior experience writing Statements of Work (SOWs) and leading implementations
  • Strong technical knowledge of CRM systems, APIs, ETLs, middleware, C#, JS, and other relevant technologies
  • Experience with JIRA, Tempo, and CRMs (Creatio and Microsoft)
Preferred Qualifications:
  • Project management expertise and agile delivery
  • CRM knowledge (Microsoft, Creatio, etc.)
  • Technical knowledge (APIs, ETLs, middleware, C#, JS, etc.)
What We Offer:
  • A competitive salary range of $120,000 - $180,000 per year, commensurate with experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A generous 401(k) matching program
  • Opportunities for professional growth and development


  • Montreal, Quebec, Canada Talentuch Full time

    About TalentuchTalentuch is a renowned Canadian company that specializes in delivering top-notch Customer Relationship Management (CRM) solutions to various businesses.With over 300 successful CRM implementations under its belt, Talentuch has established itself as a leader in the industry.Job SummaryWe are seeking an exceptional Technical Director of...


  • Montreal, Quebec, Canada Solutions Metrix Full time

    Job SummarySolutions Metrix is seeking a seasoned Director of Client Solutions to lead our Professional Services practice in Montreal, Quebec. As a key member of our executive team, you will be responsible for delivering exceptional results and driving business growth.About the RoleWe are looking for an accomplished professional with 10+ years of experience...


  • Montreal, Quebec, Canada Randstad Canada Full time

    Job DescriptionWe are seeking a highly skilled and experienced Professional Services Team Lead to join our team at Randstad Canada.About the Role:The successful candidate will be responsible for managing a large team of legal support services staff, ensuring the effective production and processing of legal assistant work. This includes determining...


  • Montreal, Quebec, Canada Hotel Nelligan Full time

    We are seeking a seasoned professional to oversee the daily operations of Hotel Nelligan, ensuring seamless delivery of our accommodation and food & beverage services. As Lead Operations Director, you will be responsible for planning, organizing, directing, and controlling hotel activities to meet quality and quantity standards.You will work closely with...


  • Montreal, Quebec, Canada Airside Full time

    Ground Service Equipment DirectorCAE Parc Aviation, a leading provider of aviation services, is seeking an experienced professional to fill the role of Director of Ground Service Operations. Based in Hamilton, ON, Canada, this position offers unlimited growth opportunities and a chance to work with a world-class team.Compensation: The successful candidate...


  • Montreal, Quebec, Canada Aspen Technology Full time

    The RoleWe are seeking a technical project director to provide technical leadership to engineering staff and lead delivery services to key customers. As a technical project director, you will technically lead and mentor other engineers in delivering complex designs, providing technical expertise and engineering leadership to meet customer requirements.Your...

  • Service Director

    4 weeks ago


    Montreal, Quebec, Canada Trek Bicycle Canada ULC Full time

    Trek Bicycle Canada ULC is seeking a highly motivated Service Director to lead our service center.Job Overview:The Service Director will be responsible for managing the day-to-day operations of the service department, ensuring exceptional customer service, and driving sales growth through effective service strategies.About the Role:We are looking for a...


  • Montreal, Quebec, Canada Solutions Metrix Full time

    We are seeking a seasoned leader to spearhead our Professional Services practice in Montreal, Quebec. As Director of Client Services, you will be responsible for driving project implementation from conception to completion, managing client onboarding, sales handoffs, and consulting practices.The ideal candidate possesses 10+ years of experience in...


  • Montreal, Quebec, Canada Hasbro Inc. Full time

    We are seeking a seasoned Animation Director to lead our team at Hasbro Inc. and bring creativity to life in our AAA multiplayer games.With over 5 years of experience in animation technical direction, you will be responsible for developing pipelines and tools, collaborating with designers, artists, and programmers to achieve game vision.Oversee the...


  • Montreal, Quebec, Canada Airside Full time

    Aircraft Sales Leadership Opportunity In a renowned business airline in Dubai, we are looking for an accomplished leader to spearhead the sales of managed aircraft opportunities. As the Director of Aircraft Management Sales, you will play a pivotal role in implementing sales strategies that drive revenue growth and expand market share. Reporting directly to...


  • Montreal, Quebec, Canada Chartered Professional Accountants of Canada Full time

    Our organization, Chartered Professional Accountants of Canada, is seeking a seasoned professional to assume the role of Accounting Standards Professional Lead. In this capacity, you will be part of a dynamic team responsible for developing and maintaining high-quality accounting standards for Canadian reporting entities.This position involves collaborating...


  • Montreal, Quebec, Canada Axelon Services Corporation Full time

    At Axelon Services Corporation, we're looking for a highly skilled Technical Infrastructure Director to lead our team in building and maintaining cutting-edge data centers and network infrastructure.About the PositionWe're seeking an experienced professional with a strong background in project management, particularly in data center builds and cloud...


  • Montreal, Quebec, Canada Vention Inc Full time

    Company OverviewVention Inc is a leading provider of innovative industrial automation solutions. Headquartered in Montreal, Canada, with offices in Berlin and Boston, the company has established itself as a major player in the global market.With over 3,000 factories on 5 continents relying on their products and services, Vention Inc has demonstrated its...


  • Montreal, Quebec, Canada MTY Food Group Full time $2,000

    Job DescriptionWe are seeking a highly experienced Senior Director of Operations to lead our team and drive business growth.Company OverviewMTP Food Group is a leading company in the food industry, dedicated to providing high-quality products and services to our customers. Our team is passionate about delivering exceptional results and driving business...


  • Montreal, Quebec, Canada Manmade Full time

    Customer Service DirectorWe are seeking a seasoned customer service professional to lead our team and drive exceptional customer experiences.About Manmade:We're a rapidly growing online retailer of premium quality essentials, with a strong presence in Canada and the US. Our mission is to deliver outstanding customer service that sets us apart from the...


  • Montreal, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time

    About the PositionOur organization, Cree Board of Health and Social Services of James Bay (CBHSSJB), is seeking a highly skilled Social Services Professional Leader to join our team. This role offers a unique opportunity to make a meaningful impact in the lives of our community members.The estimated annual salary for this position is between $60,000-$80,000,...


  • Montreal, Quebec, Canada ENGINEERINGUK Full time

    We are seeking a Financial Services Director to lead our Assurance & Accounting team in making an impact with clients.Job DescriptionLead client-facing engagement teams to complete audits, compliance tax engagements, budgeting, internal controls, and financial/accounting transactions.Deliver industry and technical expertise in audit and assurance through...


  • Montreal, Quebec, Canada Okane Sushi Bar Restaurant Inc. Full time

    Job Title: Food Service Operations DirectorAbout the Role:We are seeking an experienced Food Service Operations Director to join our team at Okane Sushi Bar Restaurant Inc. This is a challenging and rewarding opportunity for a skilled professional who can lead our food service operations, drive business growth, and ensure exceptional customer...


  • Montreal, Quebec, Canada Ubisoft Entertainment Full time

    Job DescriptionWe are seeking an experienced Lead Cinematic Director to join our team at Ubisoft Entertainment. As a key member of our creative team, you will be responsible for the production and quality of cinematic experiences that captivate our players.About the RoleThis is a highly creative role that requires strong technical skills, artistic vision,...


  • Montreal, Quebec, Canada TALINKO Inc. Full time

    Director, FinanceTALINKO Inc. is seeking a seasoned Finance Director to lead its financial management team in downtown Montreal.About the RoleThis key position will oversee all aspects of financial operations, ensuring compliance with laws and accounting principles under the supervision of the Managing Director.Key ResponsibilitiesFinancial Management:...