Technical Director of Professional Services
2 weeks ago
Talentuch is a renowned Canadian company that specializes in delivering top-notch Customer Relationship Management (CRM) solutions to various businesses.
With over 300 successful CRM implementations under its belt, Talentuch has established itself as a leader in the industry.
Job SummaryWe are seeking an exceptional Technical Director of Professional Services to join our team in Montreal, Quebec. The ideal candidate will possess excellent leadership skills and experience in managing professional services practices.
The successful candidate will be responsible for leading implementation efforts from conception to completion, including client onboarding, sales handoffs, consulting practices, technology practice configuration, development, and integration.
Key Responsibilities- Manage all aspects of client onboarding and sales handoffs.
- Lead implementation efforts from project conception to completion.
- Oversee consulting practices and technology practice operations.
- Develop and implement effective strategies to drive growth and improve utilization rates.
- Collaborate with cross-functional teams to ensure seamless delivery of projects.
- 10+ years of experience in professional services roles with demonstrated growth and increasing responsibility.
- 7+ years of experience leading professional services practices or book of business in a fast-paced environment.
- Prior experience writing Statements of Work (SOWs) and leading implementations.
- Strong technical knowledge of APIs, ETLs, middleware, C#, and JavaScript.
- Excellent leadership, communication, and project management skills.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Experience working with JIRA, Tempo, and CRMs (Creatio and Microsoft).
$120,000 - $180,000 per year based on location and experience.
Why Choose Talentuch?Talentuch offers a dynamic work environment, opportunities for growth and professional development, and a competitive salary package.
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