Professional Services Leader for CRM Implementation

3 weeks ago


Montreal, Quebec, Canada Solutions Metrix Full time

We are seeking a seasoned leader to spearhead our Professional Services practice in Montreal, Quebec. As Director of Client Services, you will be responsible for driving project implementation from conception to completion, managing client onboarding, sales handoffs, and consulting practices.

The ideal candidate possesses 10+ years of experience in Professional Services roles with demonstrated growth and increasing responsibility. A proven track record of leading Professional Services practices and managing multiple projects simultaneously is essential.

We offer a competitive salary range of $120,000 - $180,000 annually, depending on experience, plus benefits and opportunities for professional growth.

In this role, you will:

  • Lead and direct all implementation efforts, ensuring timely and within-budget delivery
  • Manage client relationships, identifying opportunities for growth and improvement
  • Collaborate with the product team to develop technology solutions that drive automation and innovation
  • Mentor and lead a team of professionals, promoting a culture of excellence and customer satisfaction

We value diversity, equity, and inclusion in the workplace and prohibit discrimination and harassment of any kind.



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