IT Support Specialist

1 week ago

Deer Lake, Canada AVASO Technology Solutions Full time
Job Title: IT Support Engineer (Freelancer)

Location: Onsite in Deer Lake, Newfoundland and Labrador, Canada

Type: Part-Time Contract

Company Overview:

AVASO Technology Solutions is a global IT service provider, supporting leading national and international clients across 170+ countries. We offer cutting-edge IT solutions, and as a team member, you'll play a crucial role in delivering top-notch support to our clients.

Role Overview:

We are looking for a skilled IT Support Engineer to provide onsite L1/L2 support, including hardware/software troubleshooting, network support, and installations. This is a freelance, part-time role where you'll be paid per job. Travel to client sites is required, with expenses covered.

Key Responsibilities:

  • Perform hardware and software installations, upgrades, and break-fix services
  • Troubleshoot and resolve desktop, laptop, and network issues
  • Provide deskside support and help desk services to end-users
  • Manage IT asset inventory and work with 3rd party vendors as needed

Requirements:

  • 1-4 years of IT support experience (Windows 7/10, hardware, software)
  • Diploma in IT or related field; A+ certification preferred
  • Strong internetworking and troubleshooting skills
  • Excellent communication and customer service skills
  • Ability to work independently and manage multiple tasks
  • Must be a Canadian citizen or authorized to work in Canada
  • Fluent in English (B2 level or higher)

Additional Information:

  • Onsite role with travel; flexible hours
  • Pay based on hours or days worked on client sites
  • Most tasks are during business hours (Mon-Fri, 8 AM-6 PM)

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