![Bulletproof IT](https://media.trabajo.org/img/noimg.jpg)
Support Specialist
1 week ago
Want to be on the leading edge?
- Are you passionate about IT and helping humans get the most from their technology?
- Do you want to work in a highly collaborative company where you’re learning like crazy with a team to back you up?
- Do you want to have fun working in a fast-paced setting, and know that you’re making a difference?
**CORE RESPONSIBILITIES**:
- Priority #1: Help humans get their jobs done with technology;
- Configure, deploy, and support business-class equipment onsite and remotely using a variety of cutting-edge tools and technologies;
- Respond to customer-reported issues - identify problems, troubleshoot, and resolve with the support of your team;
- Recommend solutions and provide advice as required;
- Assist in design and delivery of IT projects;
- Document all activity in a clear and concise manner.
**REQUIREMENTS**:
Bulletproof IT is growing steadily, and looking for reinforcements - people with experience supporting:
- Microsoft Windows-based desktops and servers
- Microsoft Exchange/365
- Remote Desktop Services
- Advanced firewalls
- Cloud services
- Mobile devices
Excellent communication and people skills are as important to us as technical skills, and education and certifications are an advantage though the right experience and attitude may substitute.
**This position may be exactly what you’re looking for, if**:
- you want to be with a company that cares more about client satisfaction than “billable hours”;
- you want to make a real difference instead of fighting bureaucracy and apathy all day;
- you are fed up with chaotic environments where everyone is expected to work in a vacuum, and REAL standards and best practices are few and far between;
- you want to be with a company that continually innovates and works to become something better every day.
With offices in Calgary and Red Deer, Bulletproof InfoTech has been delivering high-end IT solutions to small and mid-sized businesses throughout Alberta for 30 years and counting.
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