Fashion Sales Professional
1 month ago
Holt Renfrew is seeking a talented Sales Consultant to join our team. As a Sales Consultant, you will be responsible for delivering exceptional customer service and driving sales growth through building strong relationships with clients.
Key Responsibilities:
- Sell the entire store and wardrobe to customers from head to toe
- Develop long-term customer relationships by engaging with clients
- Cultivate new customers and introduce them to Holt Renfrew
- Stay up-to-date on fashion and style trends and provide expert advice to clients
- Foster a customer-centric approach, understanding their needs and preferences
- Demonstrate product and style expertise, highlighting how it meets the client's needs
- Perform floor recovery, visual merchandising, price change, and related sales support tasks
- Comply with all Health & Safety policies and requirements
- Perform other duties as assigned
Requirements:
- Proven ability to exceed sales targets
- Knowledge of wardrobing and styling techniques
- Expertise in establishing customer relationships that translate into sales
- Strong emotional intelligence and ability to connect with clients
- Collaborative mindset, working with and through others in a team-oriented environment
- Entrepreneurial spirit, competitive drive, and self-confidence
- Able to work in a fast-paced environment with minimal supervision
- Able to work a flexible schedule, including nights, weekends, and holidays
- Minimum of three or more years of experience in a commission sales environment
- Prior retail sales experience in a luxury environment is preferred
Measures of Success:
- Contribution to financial objectives
- Individual objectives linked to the achievement of department goals
- Feedback from internal and external clients
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