ServiceNow Implementation Specialist

5 days ago


Brampton, Ontario, Canada Alldus Full time

About the Role:

We are seeking a highly skilled ServiceNow Implementation Specialist to join our team at Alldus.

Key Responsibilities:

  • Design and configure ServiceNow product suites, including GRC, ITSM, ITOM, ITAM, HR, and CSM.
  • Guide developers in building custom applications and corresponding Service processes.
  • Coordinate with Product System Administrators and Platform System Administrators to ensure seamless instance upgrades.
  • Provide ServiceNow configuration assistance, including data imports and software integrations.
  • Troubleshoot patch/release management issues focusing on specific products.
  • Develop UI forms, fields, notifications, and workflows.
  • Maintain JavaScript server/client code.
  • Create new HR service catalog requests and items with variables.
  • Create, monitor, modify, and publish service catalog workflows with approvals.
  • Implement access control rules (ACLs).

Requirements:

  • 4+ years' experience in ServiceNow as a System Implementor or similar responsibility.
  • Experience in implementing ServiceNow processes and functions.
  • Proficiency in ServiceNow Portal Widget Technology.
  • Working knowledge of relational databases.

Preferred Qualifications:

  • Experience implementing, configuring, and customizing ServiceNow.
  • Integration experience with directories, such as Active Directory using methods like LDAP or Web Services.

About the Salary:

The estimated salary for this role is around $110,000 - $140,000 per annum, depending on location and experience.



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