Hotel Reception Associate

1 day ago


Mississauga, Ontario, Canada Executive Residency by Best Western Full time
Job Title: Hotel Reception Associate

We are seeking a detail-oriented and customer-focused Hotel Reception Associate to join our team at Glo Best Western Mississauga Corporate Centre.

Estimated Salary: $35,000 - $45,000 per year (based on location and experience)

Job Description

The Hotel Reception Associate will be responsible for providing exceptional guest service, handling room reservations, and managing front desk operations. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are eager to learn and grow with our team.

Key Responsibilities
  • Guest Service: Greet and assist guests, respond to inquiries, and resolve issues in a professional and courteous manner.
  • Room Reservations: Manage room bookings, cancellations, and changes, ensuring accurate and efficient processing.
  • Front Desk Operations: Process guest arrivals and departures, handle payments, and maintain accurate records.
Required Skills and Qualifications
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of relevant experience in hospitality or a related field.
  • Certifications: Multi-line switchboard, database software, computerized bookkeeping system, and central reservation system (CRS) knowledge.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive Salary: Based on location and experience.
  • Opportunities for Growth: Develop your skills and advance your career in a dynamic and supportive environment.
  • Team-Oriented Culture: Work collaboratively with a talented team dedicated to delivering exceptional guest experiences.
Work Conditions and Physical Capabilities

This role requires standing for extended periods, excellent communication skills, and the ability to work in a fast-paced environment.



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