Retail Store Operations Manager

4 weeks ago


Whitby, Canada Smoke outlet Full time

Job Title: Retail Store Operations Manager

About the Role:

We are seeking a highly skilled Retail Store Operations Manager to join our team at Smoke outlet. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring that all operations run smoothly and efficiently.

Key Responsibilities:

  • Supervise and manage a team of sales staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Assign tasks and duties to sales staff, ensuring that all areas of the store are covered and that customers receive a high level of service.
  • Hire, train, and develop sales staff, ensuring that they have the skills and knowledge needed to succeed in their roles.
  • Authorize payments and manage the store's finances, ensuring that all transactions are accurate and up-to-date.
  • Plan and develop exhibits and displays for museum exhibitions, trade shows, conventions, and retail spaces, ensuring that they are visually appealing and effective in promoting our products.
  • Order merchandise and manage inventory levels, ensuring that the store is always stocked with the latest products.
  • Establish work schedules and manage the store's operations, ensuring that all tasks are completed on time and to a high standard.
  • Sell merchandise and provide excellent customer service, ensuring that customers are satisfied with their purchases.
  • Prepare reports on sales volumes, merchandising, and personnel matters, providing insights and recommendations for improvement.

Requirements:

  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • 7 months to less than 1 year of experience in a retail or sales environment.

Work Environment:

  • Permanent position.
  • 35 hours per week.
  • English language.


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