Retail Store Manager

2 weeks ago

Whitby, Canada THE FITNESS FACTORY Full time

**About us**:
The Fitness Factory has helped millions of Canadians achieve their health and fitness goals for over 35 years Originally starting off as a small business with one fitness store, we have grown into an industry-leading company in the field of fitness with 6 physical store locations as well as an online store which allows us to serve customers all across Canada. From day one we have offered our customers only the best when it comes to exercise, gym and fitness equipment.

Our impressive selection of equipment, knowledgeable sales staff, high-end quality products, reputable brands and one of a kind service department are only a few of the elements that set us apart from competitors and place us at the very top We don’t stop there; in addition to our expertise in the field of fitness we also pride ourselves with the fair and affordable pricing at which we offer the award-winning products and brands that we sell. We believe that living a healthy lifestyle should be an option accessible to everyone. The fitness equipment and accessories we carry will help you in your quest for fitness and health

**Main Responsibilities and Tasks**:
The Store Manager contributes to success in the store by providing a consistent retail floor presence and direct support to the Regional Manager. He/she is responsible for ensuring that the retail floor consistently meets performance expectations in terms of customer experience and retail execution.
- Encourages and maintains a culture that values an excellent customer experience to all customers through effective training, supervision, coaching and performance management.
- Constantly reinforces the need to prioritize customers and sets up realistic expectations on task delivery through retail metrics.
- Provides a strong floor presence and interfaces regularly with customers to assess customer experience.
- Leads by example by consistently delivering an excellent customer experience.
- Responds to formal complaints in order to maintain customer loyalty at the highest possible level.
- Maintains community relations in order to build and enhance the image of The Treadmill Factory.
- Holds team members accountable for providing an excellent customer experience and recognizes those who excel in it.
- Recruits, develops, motivates, recognizes and holds the team accountable to meet established objectives and targets for sales and profitability in their respective departments.
- Monitors and improves the productivity of the team through strong communication, motivation, team building and effective scheduling.
- Plans, organizes, delegates and follows up on work and projects on the retail floor in order to achieve and measure team goals.
- Is accountable to achieve sales goals, productivity and customer experience targets set by the District Manager.

**Requirements**:

- Leadership and senior managerial experience in the retail or similar industry.
- Excellent knowledge and understanding of retail and financial principles.
- Excellent knowledge of market trends and competition in the retail and fitness industry.
- Proven track record in retail sales, retail execution and operations in a management role is required.
- Ability to understand and operate POS and inventory computer systems is considered an asset.
- Previous knowledge of the fitness industry and it's products is preferred.
- Strong orientation towards customer service excellence.
- Entrepreneurial and results-oriented individuals who possess solid organizational skills.
- Ability to lead and manage a team to achieve common goals in a fast-paced environment.
- Strong communication skills.
- Ability to motivate and coach others as well as provide feedback.
- Ability to plan, organize, delegate and follow up on team's activities and projects.
- Proactive problem-solving skills and ability to make ambiguous decisions.
- Ability to multitask, adapt and cope with challenging situations.

**Job Types**: Full-time, Permanent

Pay: From $40,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Casual dress
- Company events
- On-site gym
- On-site parking
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 3 years (preferred)
- Customer service: 5 years (preferred)
- Sales: 5 years (preferred)
- Fitness industry: 2 years (preferred)

Work Location: In person

  • Store Manager

    2 weeks ago

    Whitby, Canada M&M Food Market Full time

    **Store Manager** **M&M Food Market. Helping you make real food for real life.** M&M Food Market is a food retailer unlike any other; we don’t just sell products; we offer meal solutions and a unique shopping experience that helps to make customer’s everyday lives a little easier. We’ve been helping customers make delicious meals and entertain with...

  • Store Manager

    7 days ago

    Whitby, Canada M&M Food Market Full time

    **Store Manager** **M&M Food Market. Helping you make real food for real life.** M&M Food Market is a food retailer unlike any other; we don’t just sell products; we offer meal solutions and a unique shopping experience that helps to make customer’s everyday lives a little easier. We’ve been helping customers make delicious meals and entertain with...

  • Retail Store Director

    2 days ago

    Whitby, Canada Shoppers Drug Mart Full time

    Company OverviewAt Shoppers Drug Mart, we're committed to delivering health, beauty, and convenience services in our communities. Our stores are locally owned and operated, with a team of dedicated Associate-Owners who work together to provide exceptional customer service.Job DescriptionThe Front Store Manager is responsible for leading the front store team...

  • Retail Merchandiser

    1 week ago

    Whitby, Canada Neptune Retail Solutions Full time

    **Are you an energetic self-starter?** **Neptune Retail Solutions **has immediate availability for a Part-time Merchandiser for the assigned territory route in the** Whitby, ON area**.** This territory has 10 - 15 hours** per week**. We specialize in the installation of at-the-shelf merchandising, including the iconic Instant Coupon Machine in major...

  • Store Manager

    7 days ago

    Whitby, Canada Goemans Appliances Full time

    **Position Title**: Store Manager, Permanent, full time **Location**: Goemans Whitby **Benefits**: Competitive pay, bonus structure, and health & dental benefits Are you passionate about sales and ready to take on a leadership role in a well established appliance retailer? Since our fdo The Store Manager is responsible to deliver results in sales, and...

  • Store Manager

    1 week ago

    Whitby, Canada Rogers Communications Full time

    Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...

  • Floor Manager

    2 days ago

    Whitby, Canada B&M Retail Limited Full time

    Are you currently a Department Manager, Supervisor, Team Leader or Assistant Manager looking for your next step? Would you like to join a rapidly expanding business with amazing career development opportunities? Do you have a passion for leading your team and delivering fantastic customer service?Well, look no further...We are currently recruiting for a...

  • Retail Store Associate

    2 weeks ago

    Whitby, Canada Wild Fork Canada Full time

    The Opportunity As a Wild Fork Retail Store Associate AKA Sales Leader, you are enthusiastic and passionate about Customers and Wild Fork products. You are a Brand ambassador with an Entrepreneurial spirit. Your focus is to create and provide a memorable experience for all our guests. You will be trained to have the highest level of product knowledge to...

  • Retail Store Associate

    1 week ago

    Whitby, Canada Wild Fork Canada Full time

    Who we are! At Wild Fork, we are transforming the way people shop and eat protein. By managing every step of the process from farm to fork, we ensure you get the highest quality, largest variety and most consistent eating experience at the most affordable prices. It's at the core of everything we do. If you want to be part of an innovative company building...

  • Assistant Store Manager

    1 week ago

    Whitby, Canada Rogers Communications Full time

    At Rogers, our retail team is the heart of our success. They don’t just embrace the latest technology and content—it's part of who they are. They're outgoing and approachable team members who want to share their knowledge and experience with others. They understand that our customers rely on technology to enhance and simplify their lives and they're...

  • Store Manager

    4 weeks ago

    Whitby, Canada Sherwin-Williams Full time

    The Store Manager is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. This includes managing all aspects of store operations, including scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. You will also manage, develop, and motivate store employees as...

  • Retail Store Associate

    2 weeks ago

    Whitby, Canada Starling Pools & Spa Ltd Full time

    **Since 1974 Starling Pools & Spa has been providing the Durham Region with superior customer service in pool and spa sales and service.** Retail staff are responsible for providing our customers with exceptional service in all purchases and are first contact with customers seeking pool and/or spa services. Sales associates are trained in water chemistry...

  • Retail Store Associate

    22 hours ago

    Whitby, Canada Wild Fork Canada Full time

    Whitby Retail Store, Whitby, Ontario, CanadaJob DescriptionPosted Monday, January 20, 2025 at 5:00 AMWho we areAt Wild Fork, we are transforming the way people shop and eat protein. By managing every step of the process from farm to fork, we ensure you get the highest quality, largest variety and most consistent eating experience at the most affordable...

  • Store Manager

    1 week ago

    Whitby, Canada Sally Beauty Full time

    We are currently searching for an enthusiastic Store Manager to join our growing team! As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the quality and hard work of our valued team members to bring the Beauty world to our...

  • Retail Store Associate

    3 weeks ago

    Whitby, Canada Wildfork Full time

    Whitby Retail Store, 340 Taunton Rd. East, Whitby, Ontario, Canada Req #24Tuesday, December 24, 2024Who we areAt Wild Fork, we are transforming the way people shop and eat protein. By managing every step of the process from farm to fork, we ensure you get the highest quality, largest variety, and most consistent eating experience at the most affordable...

  • Merchandiser (Brand Ambassador)

    1 week ago

    Whitby, Canada Match Retail Full time

    Overview: **Job Title: Merchandiser (Brand Ambassador) - Golf Green Project for Premier Tech** **Match Retail is looking to expand its Merchandising Team!** As a leading service provider in Canada, Match Retail supports major retailers and brands by helping to launch innovations - visiting retailers to update their sections and make way for new...

  • Retail Store Associate

    2 weeks ago

    Whitby, Canada Wild Fork Canada Full time

    The Opportunity As a Wild Fork Retail Store Associate aka Sales Leader, you are enthusiastic and passionate about Customers and Wild Fork products. You are a Brand ambassador with an Entrepreneurial spirit. Your focus is to create and provide a memorable experience for all our guests. You will be trained to have the highest level of product knowledge to...

  • Assistant Store Manager

    4 weeks ago

    Whitby, Canada Farm Boy Inc. Full time

    Company Description At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments. As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that...

  • Store Operations Manager

    2 days ago

    Whitby, Canada Iceland Foods Ltd. Full time

    Company Overview:Iceland Foods Ltd. is a leading retailer in the UK, known for its commitment to providing high-quality products and exceptional customer service.We are currently seeking a highly motivated and experienced individual to join our team as a Store Operations Manager. This role will play a crucial part in ensuring the smooth operation of our Food...

  • Retail Store Manager

    5 days ago

    Whitby, Canada Atmosphere Ltd. Full time

    Leadership OpportunityWe are seeking a seasoned leader to join our team as a Team Performance Coach. As a key member of our leadership team, you will be responsible for driving business results, developing talent, and fostering a positive work environment.The ideal candidate will have prior experience in a retail environment, preferably in a supervisory or...