Retail Store Operations Manager

1 month ago


Whitby, Canada Farm Boy Inc. Full time
About the Role

Farm Boy Inc. is seeking a highly skilled Retail Store Operations Manager to assist in the day-to-day operation and management of our assigned store.

As a key member of our team, you will be responsible for providing superior customer service, working closely with the Store Manager and Department Managers to execute strategies aimed at successfully accomplishing stated goals, and promoting company policy to ensure compliance.

Key Responsibilities
  • Ensure a quality service approach to all employees, customers, and suppliers
  • Assist in implementing the health and safety program and act on recommendations made by the Joint Health and Safety Committee
  • Promote company policy to ensure compliance
  • Support the Store Manager in retail operations and deliverables
  • Participate in community events and ensure Farm Boy's continued community presence
Qualifications
  • Typically requires completion of a post-secondary program with an emphasis in business, plus 5-7 years of progressively responsible managerial experience in retail, preferably in the perishable food industry, or an equivalent combination of education and experience
  • Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months
  • Good knowledge of retail industry, food products, and superior standards of quality
  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance
  • Excellent organizational, interpersonal, and analytical skills
What We Offer
  • A competitive salary range of $60,000 - $80,000 per year
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous paid time off policy
  • Opportunities for professional growth and development

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