Mountain Bike Park Operations Manager

4 weeks ago


Vancouver, British Columbia, Canada Canada West Ski Areas Association Full time
About Us

We are a premier attraction in Vancouver, offering rewarding and memorable experiences. Our team members work in a challenging and cooperative environment, creating memories of a lifetime. We offer a professional atmosphere, growth opportunities, unlimited outdoor recreation, an inspiring setting, and unique employee privileges.

Job Summary:

The Bike Park Manager is responsible for managing and coordinating all park activities, ensuring visitor safety and enjoyment, and promoting the park. Our ideal candidate has a passion for biking, outdoor recreation, and professional trail building experience. They manage staff, coordinate maintenance, and implement safety protocols.

Key Responsibilities:

  • Oversee daily operations with strong leadership and a positive approach.
  • Plan and coordinate trail maintenance and construction.
  • Ensure bike park patrol duties are carried out effectively.
  • Mark, sign, and open/close trails according to standards.
  • Administer First Aid and perform lift evacuations as required.
  • Manage staff hiring, training, and scheduling.
  • Develop and implement park policies and procedures.
  • Ensure compliance with local, provincial, and federal regulations.

Requirements:

  • Prior experience in bike park management or a related field.
  • Strong knowledge of bike park safety, operations, and trail building.
  • Excellent leadership and team management skills.
  • Strong communication and customer service skills.
  • Expert rider capable of riding all trails.
  • First Aid and CPR certification preferred.

Working Conditions:

This role involves split duties between an office environment and outdoors in all weather conditions. The Bike Manager works an average of 40 hours a week, with shifts including evenings, weekends, and holidays.

Compensation and Benefits:

  • $25.96/hour to $27.40/hour.
  • Free Seasonal Access Pass.
  • Discounts at resort restaurants, retail, and rental outlets.
  • Referral Bonus Program.
  • Public Transit subsidies.
  • Free or discounted lift tickets at other resorts.
  • Access to Employee and Family Assistance Program.
  • Excellent training and professional development.


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