Mountain Experience Coordinator

4 days ago


Vancouver, British Columbia, Canada CMH Heli-Skiing Full time
Company Overview:
Celebrating over a century of mountain adventures, CMH Heli-Skiing & Summer Adventures offers unparalleled heli-skiing and guided hiking experiences in the Canadian Rockies. Our commitment to excellence, safety, and sustainability has earned us a reputation as the world leader in guided mountain experiences.

Salary:
A competitive hourly rate, ranging from $25-$30 CAD per hour, depending on experience and qualifications. Hourly Wage Range: 25-30 CAD.

Job Description:
The Mountain Experience Coordinator is a key member of our hospitality team, responsible for ensuring that our guests receive an exceptional experience during their stay with us. This includes managing cleaning responsibilities, executing daily tasks, and providing a professional and organized hospitality experience to guests upon their return from heli-skiing or hiking excursions.

Essential Duties and Responsibilities:
• Manage cleaning responsibilities daily, ensuring safe handling of cleaning products and maintaining a clean and welcoming environment for guests
• Execute daily tasks, including laundry, cleaning washrooms, vacuuming, dusting, and cleaning staff accommodations
• Provide exceptional customer service, supporting the culinary program by serving, clearing, and cleaning tables as needed
• Lead by example, taking initiative to support staff and assist the Lodge Manager with additional duties as required
• Collaborate with other departments to ensure seamless operations and exceptional guest experience
• Participate in emergency response situations and provide support as needed

Required Skills and Qualifications:
• First Aid Certificate (preferred)
• Food Safe Certification
• Background in luxury hospitality or fine dining (desired)

Benefits:
• Competitive hourly rate, range: 25-30 CAD/hour
• Opportunities to heli-ski as available
• Ski Pass program
• Medical and dental benefit eligibility after 160 days worked
• Group Savings Plan eligibility after 160 days worked

Working Conditions:
• Work Environment: Golden, BC; find own accommodation and drive to lodge for work shifts
• Physical Demands: Ability to lift, carry, or move up to 20 pounds occasionally
• Manual dexterity to operate job-specific equipment on a constant basis
• Flexible schedule, including evenings, weekends, and holidays

Other Information:
This position requires a passion for delivering exceptional customer service, attention to detail, and a strong work ethic. If you're a motivated individual who thrives in a fast-paced environment and is committed to providing unforgettable experiences for our guests, we encourage you to apply.

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