Shift Manager
4 weeks ago
Job Title: Shift Manager - Team Lead
Job Summary: We are seeking a highly motivated and experienced Shift Manager to join our team at Pita Pit Blue Mountain. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are trained and supported to provide the best possible experience.
Key Responsibilities:
- Establish and implement effective work schedules to meet business needs
- Supervise and coordinate the activities of staff who prepare and portion food
- Train staff in job duties, sanitation, and safety procedures
- Estimate ingredient and supply requirements for meal preparation
- Address customer complaints and concerns in a professional and courteous manner
- Maintain accurate records of stock, repairs, sales, and wastage
- Prepare and submit reports as required
- Supervise and check the assembly of trays
- Establish work schedules and ensure that they are followed
Requirements:
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and under pressure
- Combination of sitting, standing, and walking
Work Environment:
- Fast-paced restaurant environment
- Work under pressure to meet business needs
Personal Suitability:
- Client focus
- Efficient interpersonal skills
- Team player
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