Produce and Bulk Team Member

2 months ago

Toronto, Ontario, Canada THE BIG CARROT NATURAL FOOD MARKET Full time
Job Summary:
The primary function of the Produce and Bulk Team Member is to maintain a well-stocked floor and clean department area while providing great customer service and adhering to general operating procedures.

Responsibilities:

- Follows designated departmental methods and store policies and procedures, including organic compliance standards for prioritizing, organizing, and receiving orders, labeling, rotating, and processing stock, storage, cleaning, and waste removal.
- Maintains clean, neat, and appropriately labeled shelves (e.g., product names, prices, sale prices, etc.).
- Coordinates the flow of stock from the back store room onto the shelves and into bins on the sales floor, pulling and rotating product according to expiration dates.
- Maintains awareness of spatial orientation on the floor to allow ease of customer traffic in the aisles.
- Provides excellent customer service by offering prompt, informative, and polite customer service to all customers when on the floor or over the phone (includes retrieving products for customers and ensuring customer questions or concerns are addressed).
- Communicates effectively with supervisors, fellow employees, and customers regarding special orders, product requests, and day-to-day briefs as per departmental methods and policies.
- All other tasks deemed necessary by the Department Manager.

Requirements:

- Previous experience working with produce, retail, grocery, and/or customer service is an asset.
- No previous education required.
- Ability to move loads of 35+ pounds.
- Strong work ethic, shows initiative, and the motivation to complete work assignments.
- Punctuality - arriving to work on time and completing assigned shifts.
- Flexibility of schedule (weekends).

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.
Only those candidates who are shortlisted will be contacted for an interview.
Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Work Environment:

- 8 hour shift

Experience:

- Produce: 1 year (preferred)
- Grocery Retail: 1 year (preferred)

Work Location:

- In person

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