Senior Solutions Consultant

4 weeks ago


Ottawa, Ontario, Canada Assent Compliance Full time
About Assent Compliance

Assent Compliance is a leading provider of supply chain sustainability solutions tailored for top-tier manufacturers. Our mission is to empower companies to make informed decisions and drive positive change in their supply chains.

We are proud to have achieved the US$100M ARR milestone, solidifying our position as a trusted partner for manufacturers seeking comprehensive sustainability solutions.

With a strong focus on innovation and customer satisfaction, we are committed to delivering cutting-edge solutions that meet the evolving needs of our clients.

Job Description

The Senior Solutions Consultant will play a critical role in delivering tailored solutions to our clients, leveraging the capabilities of our Assent Sustainability Manager and professional services team. This role requires a proactive approach to anticipate and address the cross-functional needs of internal teams and clients, ensuring seamless service delivery and ongoing process optimization.

Key Responsibilities
  • Pre-Sales and Consultative Support: Lead pre-sales activities with in-depth knowledge of products and services, providing consultative advice during complex client engagements to drive adoption of recommended solutions and best practices.
  • Technical Solution Development: Collaborate with sales and account teams to understand customer requirements, develop proofs of concept, and craft tailored technical solutions such as integrations and custom data structures.
  • Implementation and Support: Develop implementation/onboarding plans for new product solutions and roles/responsibilities for all aspects of the implementation.
  • Product and Process Advocacy: Work closely with regulatory and product teams throughout the development lifecycle to support new solutions and provide feedback.
  • Training and Enablement: Collaborate with training teams to ensure sales and customer-facing teams have the technical knowledge necessary for improved sales effectiveness and customer success.
  • Team Mentor: Provide guidance, motivation, and feedback for other team members regarding process documentation and solution development.
  • Contract and Documentation Management: Review and provide contract language and documentation for new solutions.
  • Continuous Improvement and Industry Awareness: Stay updated on industry trends, technological advancements, and competitive landscape.
Requirements
  • Minimum of 8 years of progressive, customer-facing experience in software engineering, solutions engineering, or product management within a SaaS environment.
  • Exceptional oral and written communication in English, demonstrating high professionalism, emotional intelligence, and the ability to interact effectively with diverse groups.
  • Deep understanding of integrations, B2B SaaS products, databases, software development life cycles, and quality assurance principles.
  • Proficient in using MS Office Suite, Google Applications, and other productivity tools.
  • Knowledge of project management concepts and techniques required.
  • Passionate about providing innovative solutions, with a strong interest in current and emerging technologies to enhance processes and products.
  • Proven ability to analyze data, derive actionable insights, and adopt a strategic approach to decision-making and long-term strategy.
  • Strong collaboration, influencing, negotiation, and presentation skills.
  • Excellent time management and organizational skills, with the ability to multitask, manage short-term projects, and execute long-term strategies.
  • Highly adaptable, thriving in a dynamic environment with minimal processes and light oversight.
What We Offer

At Assent Compliance, we offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all team members.

Join our team and be part of a dynamic and innovative organization that is shaping the future of supply chain sustainability.



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