Assistant Manager

2 weeks ago


Waterloo, Ontario, Canada Tim Hortons Full time

Job Summary: We are seeking an experienced Assistant Manager to join our team at Tim Hortons. As an Assistant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:

  • Lead and manage a team of 11-15 employees to achieve sales and customer satisfaction goals.
  • Develop and implement operational procedures to improve efficiency and productivity.
  • Conduct performance reviews and provide coaching and feedback to team members.
  • Manage inventory, control costs, and ensure health and safety regulations are followed.
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner.

Requirements:

  • 7 months to less than 1 year of experience in a restaurant management role.
  • Secondary (high) school graduation certificate.
  • Ability to work in a fast-paced environment and under pressure.
  • Excellent communication and leadership skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

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