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Assistant Manager

1 month ago

Waterloo, Ontario, Canada Cineplex Full time

Job Summary:

Cineplex is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will be responsible for leading and managing a dedicated team of employees, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities:

  • Lead and manage a team of employees to provide exceptional guest experiences.
  • Manage the guest experience, ensuring every guest is satisfied and excited about their next visit.
  • Assist with managing the theatre's budget and growing revenue.
  • Forecast and initiate action/projects to drive business forward and strengthen Cineplex as Canada's premier film exhibition company.

Requirements:

  • Experience in a similar environment.
  • Ability to analyze and interpret customer needs and offer appropriate options, solutions, and resolutions.
  • Demonstrated ability to lead a team during high volume business periods in multiple departments.
  • Strong conflict resolution, negotiation, and objection handling skills.
  • Schedule flexibility to work extended hours as required.

What We Offer:

  • Tuition Assistance
  • Employee Assistance Program
  • Flexible Hours
  • Discounted Food and Beverages on Shift
  • Opportunities to Grow
  • & more

Inclusion & Diversity:

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life.