Customer Service Specialist for Private Events

2 weeks ago


Kitchener, Ontario, Canada Mindy Full time

About Us


Mindy is a dynamic company that prides itself on delivering exceptional private event experiences.



Job Summary


We are seeking an experienced and reliable Customer Service Specialist to join our team. As a key member of our private events team, you will be responsible for ensuring seamless service delivery to our clients. This role requires a strong ability to multitask, work well under pressure, and maintain a positive attitude in fast-paced environments.



About the Role


This part-time position involves working mostly weekends, covering banquets and fine dining events. You will have the opportunity to work with a variety of clients and contribute to the success of our private events department.



Key Responsibilities


- Provide exceptional customer service to clients, ensuring their needs are met and exceeded.
- Work effectively as part of a team to deliver seamless service during events.
- Manage cash handling and other financial responsibilities accurately and efficiently.
- Maintain a safe and clean working environment at all times.



Requirements


To be successful in this role, you will need:



  • 3+ years of experience in customer-facing roles, preferably in the hospitality industry.
  • A proven track record of providing excellent customer service in high-pressure situations.
  • Strong communication and teamwork skills.
  • Able to work flexible hours, including evenings and weekends.
  • Reliable transportation to and from work.


What We Offer


In return for your hard work and dedication, we offer:



  • A competitive hourly rate of $18-$22 per hour.
  • The opportunity to work with a dynamic and supportive team.
  • A fun and fast-paced work environment.
  • Ongoing training and development opportunities.


How to Apply


If you are a motivated and enthusiastic individual looking for a new challenge, please submit your application, along with any relevant documentation, for consideration.



Contact Information



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