Customer Service Associate

2 weeks ago


Kitchener, Ontario, Canada Rogers Communications Full time


Customer Service Associate

Key Responsibilities:


  • Support customers through inbound calls, providing exceptional service and resolving issues.
  • Promote and recommend products to customers, helping them find the best solutions.
  • Work collaboratively with a dynamic team to achieve sales and customer satisfaction goals.


Requirements:


  • Excellent communication and listening skills.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Flexibility to work a variety of shifts, including days, evenings, and weekends.


About Rogers Communications:

Rogers Communications is a leading Canadian media company, known for its commitment to customer service and innovation.



What We Offer:

A competitive salary, comprehensive benefits package, and opportunities for career growth and development.



Interaction Specialist

Key Responsibilities:


  • Engage with customers through inbound calls, providing personalized support and solutions.
  • Collaborate with colleagues to achieve sales and customer satisfaction targets.
  • Participate in ongoing training and development to enhance skills and knowledge.


Requirements:


  • Strong communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Flexibility to work a variety of shifts, including days, evenings, and weekends.


About Rogers Communications:

Rogers Communications is a Canadian media company, recognized for its commitment to customer service and innovation.



What We Offer:

A competitive salary, comprehensive benefits package, and opportunities for career growth and development.



Sales and Support Representative

Key Responsibilities:


  • Provide exceptional customer service through inbound calls, resolving issues and promoting products.
  • Work collaboratively with colleagues to achieve sales and customer satisfaction targets.
  • Participate in ongoing training and development to enhance skills and knowledge.


Requirements:


  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Flexibility to work a variety of shifts, including days, evenings, and weekends.


About Rogers Communications:

Rogers Communications is a Canadian media company, recognized for its commitment to customer service and innovation.



What We Offer:

A competitive salary, comprehensive benefits package, and opportunities for career growth and development.



Client Solutions Advocate

Key Responsibilities:


  • Support customers through inbound calls, providing personalized solutions and promoting products.
  • Collaborate with colleagues to achieve sales and customer satisfaction targets.
  • Participate in ongoing training and development to enhance skills and knowledge.


Requirements:


  • Strong communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Flexibility to work a variety of shifts, including days, evenings, and weekends.


About Rogers Communications:

Rogers Communications is a Canadian media company, recognized for its commitment to customer service and innovation.



What We Offer:

A competitive salary, comprehensive benefits package, and opportunities for career growth and development.



Customer Experience Specialist

Key Responsibilities:


  • Provide exceptional customer service through inbound calls, resolving issues and promoting products.
  • Work collaboratively with colleagues to achieve sales and customer satisfaction targets.
  • Participate in ongoing training and development to enhance skills and knowledge.


Requirements:


  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Flexibility to work a variety of shifts, including days, evenings, and weekends.


About Rogers Communications:

Rogers Communications is a Canadian media company, recognized for its commitment to customer service and innovation.



What We Offer:

A competitive salary, comprehensive benefits package, and opportunities for career growth and development.



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