Operations Management Lead

2 weeks ago


Abbotsford, British Columbia, Canada Penske Transportation Solutions Full time
About the Role

We are seeking an experienced Operations Management Lead to join our team at Penske Transportation Solutions.

Job Summary

The Operations Management Lead will be responsible for managing preventative maintenance scheduling, quality, and customer satisfaction. This includes listening to and resolving customer complaints regarding services, products, or personnel.

Key Responsibilities
  • Manage preventative maintenance scheduling, quality, and customer satisfaction.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Hire, train, and evaluate personnel.
  • Assure that each direct report understands the company objectives.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Plan and prepare work schedules, and assign associates to specific duties.
  • Attend company meetings to exchange product information and coordinate work activities with other departments.
  • Prepare sales and inventory reports for management and budget departments.
  • Formulate pricing policies according to profitability requirements.
Qualifications

The ideal candidate will have a strong background in operations management and customer service. A high school diploma is required, and a bachelor's degree in a related field is preferred.

Salary Information

The salary for this position is estimated to be around $60,000 - $80,000 per year, depending on experience and qualifications.


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