Operational Risk and Control Specialist

4 weeks ago


Markham, Ontario, Canada Aviva Full time

At Aviva Canada, we're looking for a talented individual to join our Personal Insurance Operational Risk & Controls function. As a key member of our team, you'll play a vital role in identifying, assessing, and managing operational risks across our $3.7B Personal Insurance business.

The ideal candidate will have a strong background in risk management, preferably in the property/casualty insurance industry. You'll be responsible for collaborating with our leadership team to develop and manage an effective risk tolerance framework, ensuring our Manufacturing team has a holistic view of its control environment, and providing insights into operational risks through qualitative and quantitative methodologies.

As a Risk Management Professional, you'll contribute to the development and implementation of procedures and processes within the team to ensure the adoption and maintenance of our Operational Risk & Controls Management (ORCM) and risk management framework. You'll also monitor risk and control status, conduct regular reviews, and assess inherent and residual risk.

Key responsibilities include:

  • Collaborating with Personal Insurance leadership to develop and manage an effective risk tolerance framework.
  • Ensuring the Manufacturing team has a holistic view of its control environment.
  • Providing insights into operational risks through qualitative and quantitative methodologies.
  • Contributing to the development and implementation of procedures and processes within the team.
  • Monitoring risk and control status, conducting regular reviews, and assessing inherent and residual risk.

What you'll bring:

  • 3 or more years of experience in the property/casualty insurance industry with progressively professional experience in risk management.
  • Familiarity with OSFI guideline E-21 and other operational risk management standards.
  • Prior auditing experience or experience in designing or assessing the effectiveness of processes, systems, and controls.
  • An understanding of business processes and operations, and insurance principles and practices.
  • Ability and desire to inspire change in a complex and innovative environment.
  • Solid relationship building and collaboration skills.
  • Aptitude in project management or similar organizational skills.

What you'll get:

  • A compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Exceptional Career Development opportunities.
  • We'll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
  • Corporate wellness programs to support our employees' physical and mental health.
  • Hybrid flexible work model.


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