Insurance Risk Specialist
4 weeks ago
We are seeking an experienced Insurance Risk Specialist to join our Connect Direct Team at Aviva Canada. As an Underwriter, you will play a critical role in making timely and well-reasoned underwriting decisions to improve customer satisfaction.
Key Responsibilities:
- Provide technical support and underwriting coaching for agents and brokers on difficult and/or complicated risks.
- Contact customers on risk-related questions and follow-ups.
- Work in an underwriting queue, using phone, chat, and other means to answer underwriting referrals, authorize binding of policies, and apply rules and guidelines in a full production environment.
- Approve cancellations, lapses of renewal policies, and re-rating of policies.
- Review existing client files to ensure all actions have been taken to improve the profitability and long-term success of our existing portfolio.
- Analyze relevant reports to assess risk and claims exposure.
Requirements:
- Two years of personal lines insurance experience.
- Preference will be given to candidates holding an OTL License.
- CIP, FCIP, CRM designation either completed or in-progress.
- Strong negotiation skills.
- Proven leadership capabilities.
- The ability to think strategically, champion the brand, and make effective decisions.
- A track record of building trust and strengthening operations relationships with partner areas.
- A desire to develop the skills, understanding, and knowledge of all those you come in contact with daily.
- The ability to foster collaboration between teams and between underwriting and other business units.
- The focus to set a clear vision, embrace and support challenge and change, influence others, and eliminate ambiguity.
- Excellent oral and written communication skills.
- Excellent decision-making and analytical skills.
- Organized and strong time management skills.
***Flexibility is necessary as candidates will be required to work evening shifts and occasional Saturdays.***
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