Insurance Risk Specialist

4 weeks ago


Markham, Ontario, Canada Aviva Full time

We are seeking an experienced Insurance Risk Specialist to join our Connect Direct Team at Aviva Canada. As an Underwriter, you will play a critical role in making timely and well-reasoned underwriting decisions to improve customer satisfaction.

Key Responsibilities:

  • Provide technical support and underwriting coaching for agents and brokers on difficult and/or complicated risks.
  • Contact customers on risk-related questions and follow-ups.
  • Work in an underwriting queue, using phone, chat, and other means to answer underwriting referrals, authorize binding of policies, and apply rules and guidelines in a full production environment.
  • Approve cancellations, lapses of renewal policies, and re-rating of policies.
  • Review existing client files to ensure all actions have been taken to improve the profitability and long-term success of our existing portfolio.
  • Analyze relevant reports to assess risk and claims exposure.

Requirements:

  • Two years of personal lines insurance experience.
  • Preference will be given to candidates holding an OTL License.
  • CIP, FCIP, CRM designation either completed or in-progress.
  • Strong negotiation skills.
  • Proven leadership capabilities.
  • The ability to think strategically, champion the brand, and make effective decisions.
  • A track record of building trust and strengthening operations relationships with partner areas.
  • A desire to develop the skills, understanding, and knowledge of all those you come in contact with daily.
  • The ability to foster collaboration between teams and between underwriting and other business units.
  • The focus to set a clear vision, embrace and support challenge and change, influence others, and eliminate ambiguity.
  • Excellent oral and written communication skills.
  • Excellent decision-making and analytical skills.
  • Organized and strong time management skills.

***Flexibility is necessary as candidates will be required to work evening shifts and occasional Saturdays.***



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