Operational Risk and Control Manager
11 hours ago
At Aviva, we value collaboration and teamwork. Individually, we bring unique skills and perspectives, but together, we drive success.
This is an exciting opportunity to join our Personal Insurance Operational Risk & Controls function at Aviva Canada. We are seeking a risk professional with strong property and casualty insurance backgrounds to contribute to our team.
The function is responsible for implementing and embedding risk & control frameworks across Personal Insurance. If you enjoy identifying, assessing, and managing risk as part of running your day-to-day operations, this role may be the perfect fit for you.
You will work closely with the Personal Insurance Manufacturing team to provide an aggregated view of all existing and emerging operational risks facing our $3.7B Personal Insurance business.
Key Responsibilities:- Collaborate with Personal Insurance leadership to develop and manage an effective and embedded risk tolerance framework for operational risks.
- Ensure that the Manufacturing team has a holistic view of its control environment and partner with key stakeholders to build and implement remediation plans for red controls.
- Provide the team with insight into the operational risks it faces through qualitative and quantitative methodologies.
- Support the AVP in executing on the Risk & Controls function mandate: implementing and embedding risk and controls frameworks across Personal Insurance.
- Contribute to the development and implementation of procedures and processes within the team to ensure Operational Risk & Controls Management (ORCM) and risk management framework adoption and maintenance.
- Monitor the risk and control status by regularly reviewing controls and assessing inherent and residual risk.
- Conduct checks to ensure risks are within risk tolerance and obtain evidence for internal and external stakeholders, including maintenance of the iCare system and updating evidence when necessary.
- Provide support to ensure operational risk reporting meets the requirements of the Executive Committee, Personal Insurance Committee (PIC), Enterprise Risk Management Committee (ERMC), and Operational Risk and Control Committee (ORCC).
- Partner with the business to create action plans to remediate red controls and monitor progress on control remediation.
- Provide professional support and coordination of risk management activities through collaboration with second-line risk and governance teams and Internal Audit.
- Provide insights on business performance by providing regular risk-related KPIs and insights.
- Support the business in developing robust key risk indicators (KRIs) to track Personal Insurance risk profile.
- Review and test all controls within the Personal Insurance team function to ensure they remain fit for purpose and document test cases and test results within iCare.
PREFERRED QUALIFICATIONS:
- 3 or more years of experience in the property/casualty insurance industry with progressively professional experience preferably in the area of risk management.
- Familiarity with OSFI guideline E-21 and other operational risk management standards is required.
- Prior auditing experience or experience in designing or assessing the effectiveness of processes, systems, and controls with the ability to identify key business risks.
- An understanding of business processes and operations, and insurance principles and practices is required.
- Able to inspire change in a complex and innovative environment.
- Solid relationship building and collaboration skills.
- Aptitude in project management or similar organizational skills.
- Diploma or degree in business, economics, finance, or other related field or equivalent experience.
- ORM certification, CIP, FCIP, CRM designation, or equivalent designation is beneficial.
- A graduate degree (e.g., MBA) will be considered an asset.
Salaries for Senior Manager positions can range between $115,000-$145,000 per year based on location and industry standards.
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