Branch Director

2 weeks ago

Guelph, Ontario, Canada Le Groupe Master Full time

Job Title: Branch Director

Job Summary:

We are seeking a highly skilled and experienced Branch Director to lead our team in the HVAC-R industry. The successful candidate will have a proven track record in managing teams and achieving results, with a strong passion for providing industry-leading customer service.

Key Responsibilities:

  • Plan, organize, direct, and evaluate branch operations to achieve organizational goals.
  • Plan, administer, and control budgets for contracts, equipment, inventory, supplies, etc.
  • Maintain effective administrative management practices.
  • Provide support to client services, including answering client calls and offering technical support to clients and employees.
  • Take client orders and ensure timely fulfillment.
  • Plan and participate in annual inventory activities.
  • Interview, hire, and oversee training of staff to ensure a skilled and motivated workforce.
  • Manage internal staff, providing leadership, motivation, and coaching to achieve team goals.
  • Maintain strong relationships with suppliers to ensure timely and efficient product availability.
  • Develop and implement sales strategies to achieve objectives and increase revenue.
  • Create a positive working climate that fosters sales efficiency and professional development of team members.
  • Evaluate the needs of the team and make recommendations for necessary actions.
  • Stay updated on markets, trends, and developments in the industry to stay ahead of competitors' activities.
  • Develop and maintain good business relations with internal and external stakeholders.
  • Resolve technical problems related to products in a timely and effective manner.

Requirements:

  • 5 years experience or more in the HVAC-R industry (Heating, Ventilation, Air Conditioning & Refrigeration)
  • Experience in a wholesale distribution environment
  • Excellent leadership, motivation, and coaching skills with a focus on people and results.
  • Good interpersonal relationships and ability to work as a team player.
  • Strong analytical skills and ability to support convictions with sound reasoning.
  • Excellent skills in planning, organization, and time management.
  • Ability to make decisions and work independently.
  • Strong sales abilities and persuasiveness to drive revenue growth.
  • Ability to work under pressure and meet deadlines.
  • Proactive initiative and resourcefulness to solve problems and seize opportunities.
  • Efficient and results-oriented approach to tasks and responsibilities.
  • Diplomacy and courtesy in dealing with diverse stakeholders.
  • Proficiency in English and French (or willingness to learn)

What We Offer:

  • Medical and dental coverage from day one, along with short and long-term disability protection
  • Contribution to a collective registered retirement savings plan upon starting your role.
  • Wellness spending account
  • An employee assistance program including psychological, financial, and legal support.
  • Access to telemedicine from the beginning of your employment.
  • Reimbursement of professional association membership fees.
  • Early vacation program.

About Us:

Le Groupe Master is a leading company in the HVAC-R industry, recognized among Canada's best-managed companies since 2010. We offer a dynamic, stimulating, and enjoyable environment, with a strong belief in healthy and open communication. Teamwork is integral to our values, and it is through it that we achieve our greatest successes.

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