Program Management Office Administrator

2 weeks ago


Montreal, Quebec, Canada IMP Group Full time

At IMP Group, we are seeking a highly organized and detail-oriented Program Management Office Administrator to support our aviation solutions team. As a key member of our team, you will be responsible for administering product support cases, preparing final invoices, and supporting project managers with their project administration.

Key Responsibilities:

  • Administer product support cases to ensure timely closure of requests from inter-disciplinary departments.
  • Prepare final invoices for services as required.
  • Support project managers with their project administration, including reports and invoicing.
  • Attend project meetings and update MS 365/MS Teams folders as required.
  • Process work orders within internal and external databases.
  • Follow up on defined action registers to ensure assignees complete their deliverables.

Client Services Representative - Lounge Management:

  • Ensure client entrance area, offices, meeting rooms, lounge, and washrooms are clean and tidy.
  • Greet arriving clients and ensure their comfort settling into our facilities.
  • Tend to in-house clients, ensuring their ongoing comfort and needs are met.
  • Coordinate scheduled activities in the respective meeting rooms within the client entrance area.
  • Orchestrate catering as required for special meeting requirements. Ensure lounge kitchenette is stocked with coffee, drinks, and snacks.

Requirements:

  • DEC/DEP degree.
  • 1-2 years of experience in general office administration and client-facing roles.
  • Proficiency in MS 365 and MS Teams.
  • Highly organized with good time management skills.
  • Great customer service skills.
  • Perfectly bilingual in English and French.
  • Occasional lifting (under 23 kg).

We celebrate diversity and believe in the power of an inclusive workplace. At IMP Group, we strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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