Transportation Coordinator

4 hours ago


Stratford, Ontario, Canada First Transit Canada Full time
At First Student, our Dispatchers play a vital role in ensuring the safe and efficient transportation of students. As a key member of our operations team, you will be responsible for dispatching buses, managing routes, and providing exceptional customer service.

**Key Responsibilities:**

• Dispatch buses and manage routes to ensure on-time performance
• Counsel and coach drivers and monitors to promote a positive and safe work environment
• Handle heavy phone and radio traffic to resolve issues efficiently
• Collaborate with Operations Supervisors and Contract Managers to address scheduling and driver complaints
• Serve as the primary communication liaison with major contracted customers
• May handle charter reservations, billing, or driver payroll
• Provide solutions to drop-off and pick-up problems
• Assist with supervision of day-to-day operations

**Requirements:**

• 3-5 years' experience in transportation or a related field
• Class B License Required
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate

At First Student, we are committed to providing a safe and supportive work environment. We offer tremendous career advancement opportunities, a positive and rewarding work environment, and a chance to make a real difference in the lives of our students. Apply today to be part of our team

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