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Transportation Coordinator

2 months ago

Stratford, Ontario, Canada First Transit Canada Full time
Job Summary

We are seeking a highly skilled and experienced Transportation Coordinator to join our team at First Transit Canada. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our transportation services.

Key Responsibilities
  • Route Management: Oversee the scheduling and dispatch of buses to ensure timely and reliable service to our customers.
  • Customer Service: Provide exceptional customer service to our clients, responding to their needs and concerns in a professional and courteous manner.
  • Communication: Serve as the primary point of contact for our customers, communicating with them to resolve issues and provide updates on service status.
  • Problem-Solving: Identify and resolve problems that may arise during service, working with our operations team to find solutions that meet our customers' needs.
  • Reporting: Prepare and submit reports on service performance, identifying areas for improvement and making recommendations for change.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 3-5 years of experience in transportation or a related field.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in computer software and equipment.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package to our employees.
  • Opportunities for Advancement: We are committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development.
  • Collaborative Work Environment: We have a collaborative and supportive work environment, with a team of professionals who are passionate about delivering exceptional service to our customers.