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Food Service Manager

2 months ago


Indian Head, Canada Dairy Queen Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Dairy Queen. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities:
  • Establish Work Schedules: Develop and implement efficient work schedules to meet the needs of our customers and ensure that our staff is adequately trained and prepared for their roles.
  • Supervise and Coordinate Staff: Supervise and coordinate the activities of our food service staff, providing guidance and support as needed to ensure that our customers receive exceptional service.
  • Train Staff: Train our staff in job duties, sanitation and safety procedures, and ensure that they are equipped with the skills and knowledge necessary to provide excellent customer service.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation and ensure that our inventory is adequately stocked to meet customer demand.
  • Quality Control: Ensure that our food and service meet quality control standards, and address any customer complaints or concerns in a timely and professional manner.
  • Maintain Records: Maintain accurate records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
Work Conditions and Physical Capabilities:

This is a fast-paced environment that requires excellent communication and organizational skills. The successful candidate will be able to work effectively in a team environment and provide exceptional customer service in a dynamic and ever-changing environment.

Screening Questions:
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
Support for Persons with Disabilities:

We are committed to creating a welcoming and inclusive work environment for persons with disabilities. Our company provides awareness training to employees to create a welcoming work environment for persons with disabilities and applies accessible and inclusive recruitment policies that accommodate persons with disabilities.

Support for Newcomers and Refugees:

We are committed to creating a welcoming and inclusive work environment for newcomers and refugees. Our company recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster and provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.

Support for Youths:

We are committed to creating a welcoming and inclusive work environment for youths. Our company offers on-the-job training tailored to youth, offers mentorship, coaching, and/or networking opportunities for youth, and provides awareness training to employees to create a welcoming work environment for youth.

Support for Indigenous People:

We are committed to creating a welcoming and inclusive work environment for Indigenous people. Our company provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.

Support for Visible Minorities:

We are committed to creating a welcoming and inclusive work environment for visible minorities. Our company applies hiring policies that discourage discrimination against members of visible minorities and provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.