Professional Billing and Order Administration Specialist

2 weeks ago


Montreal, Quebec, Canada Thomson Reuters Full time
Job Description:

Thomson Reuters, a leading provider of innovative solutions for the legal, tax, accounting, and compliance industries, is seeking a skilled Billing and Order Administration Specialist to join our team in Montreal.

This full-time position offers a unique opportunity to work with a world-class organization that is committed to delivering exceptional services to its clients. As a key member of our team, you will play a crucial role in ensuring the seamless execution of billing and order administration processes.

About the Role:
  • Assist the Primary Accounts Receivable and Fulfillment agent in setting up new customers on Accounting Software systems.
  • Maintain and access data on several systems such as Incident Monitor, Moneris (Credit Card Payments), and Onvio Tools.
  • Receive requests via Salesforce, Microsoft Teams, email, and digital fax.
  • Prepare daily license listing for issuance of codes used for product activation.
  • Verify and process sales orders and prepare new sales reporting.
  • Invoice and process payments on Avantage and prepare daily bank deposits.
  • Maintain post-dated check file and resolve customer inquiries relating with payment terms.
  • Coordinate and schedule manual and batch invoicing and carry out processes required for digital issuance of billings, statements, and cash applications.
  • The analyst will work with accounting and ensure proper billing for month end cut-off and accounts receivable reconciliation.
  • Work on ad hoc projects and interact with all members of the finance and operations team, local departments, and TR global AP processing team.
About You:
  • Bilingual (English and French).
  • Solid communication and interpersonal skills.
  • Customer-oriented, organized, and able to multi-task.
  • Able to work with Microsoft Office, Excel, and pivot tables.
  • College or University degree preferably in administration, accounting, or social sciences and working towards a diploma or designated business degree.
What We Offer:
  • Competitive Salary: $60,000 - $80,000 per year.
  • Comprehensive Benefits: Health, dental, and vision insurance, retirement plan, tuition reimbursement, and employee incentive programs.
  • Learning and Development: LinkedIn Learning access, internal Talent Marketplace with opportunities to work on projects cross-company, and Ten Thousand Coffees Thomson Reuters café networking.
  • Diversity and Inclusion: Ten employee-driven Business Resource Groups, two paid volunteer days annually, and Environmental, Social, and Governance (ESG) initiatives for local and global impact.

We are an equal employment opportunity/affirmative action employer providing a drug-free workplace.



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