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Bilingual Dealer Governance Specialist

2 months ago

Calgary, Alberta, Canada Toyota Full time
Dealer Governance and Standards Specialist

Job Summary:

We are seeking a highly skilled and bilingual individual to support our Dealer Standards & Sales Operations team at Toyota Canada Inc. As a Dealer Governance and Standards Specialist, you will play a critical role in ensuring the effective management of our dealer network.

Key Responsibilities:

  • Interact with dealer owners and advisors on governance and legal matters
  • Review and interpret dealer requests and legal documents, adhering to and recommending new TCI procedures/policies
  • Research company precedents, draft and update TCI legal documents and dealer letters
  • Analyze and assemble all dealer requests for change, communicating with zones when documentation is required
  • Review and submit new candidate background checks to outside firms for dealer principal/general manager positions and shareholders/holding companies
  • Prepare letters of commitment and customize drafts to properly protect TCI interests
  • Prepare and present A3s/A4s for dealer corporate status changes/relocation/renovations for executive approval
  • Prepare new Toyota or Lexus dealer agreements as well as amending agreements, master information sharing agreements, and NADAP agreements, when required
  • Monitor information changes relevant to franchise disclosure documents (Toyota and Lexus) and ensure documents are maintained and issued to standards of legal compliance
  • Review and process additions/changes to Toyota/Lexus dealer standards and ensure committee review is completed before they are finalized
  • Ensure Toyota and Lexus master files are current and well-maintained

Requirements:

  • University degree, preferably in the legal field (paralegal or law clerk) or related discipline
  • 5+ years of related experience
  • Excellent oral and written communication skills in English and French
  • Strong understanding of business organization, corporate share structure, financials, dealer operations, and the automotive industry
  • Ability to lead cross-functional groups internally
  • Knowledge of franchisor and franchisee business relationships
  • Self-starter who can work with limited supervision
  • Strong analytical and decision-making abilities
  • Ability to function effectively in a team environment
  • Working knowledge of Microsoft Office (Excel, Word, PowerPoint) and Teams
  • Knowledge of SOX audit requirements
  • Experience with SAP and InfoStream is an asset

About Us:

Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. We support over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental, and customer satisfaction initiatives.

What Sets Us Apart:

A focus on people, passion for Toyota, innovation, and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement, and environmental responsibility.

What We Offer:

  • A hybrid work environment
  • A work environment built on teamwork, flexibility, and respect
  • Professional growth and development programs to help advance your career
  • A focus on respect for people and continuous improvement
  • Summer hours – condensed work week during the summer

Benefits:

  • Competitive compensation package including bonus
  • Extended health care and dental benefits effective immediately
  • Company pension plan with additional employer contributions
  • Associate vehicle discount program
  • Reimbursement programs (tuition & fitness)
  • Paid holiday shutdown and competitive paid time off benefits
  • Sabbatical leave program