Healthcare Service Representative

3 weeks ago


Brantford, Canada Brant Community Healthcare System Full time
Job Summary

We are seeking a highly skilled and dedicated Healthcare Service Representative to join our team at the Brant Community Healthcare System. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services.

Key Responsibilities
  • Provide inbound and outbound call processing for a high-volume call centre
  • Dispatch emergency response teams and monitor BCHS alarm systems
  • Provide Lifeline Response, cashier functions, and reception services
  • Chart assembly, including filing of loose reports and physician mail
  • Distribute patient information while maintaining data integrity
Requirements
  • Secondary School Diploma
  • Successful completion of Medical Office Administration/Clerk Program
  • Proficient in Microsoft Office, including Word and Excel
  • Previous experience with Meditech and keyboarding/data entry proficiency
Preferred Qualifications
  • Successful completion of Medical Terminology Course
  • Previous Health Records experience
  • Understanding of Universal Code System
Competencies
  • Demonstrated knowledge of healthcare utilization processes
  • Ability to work independently and within a multi-disciplinary team
  • Exemplary customer service and communication skills
  • Self-directed, reliable, and mature individual

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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