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Healthcare Administrative Assistant

2 months ago

Newmarket, Ontario, Canada Southlake Regional Health Centre Full time
Job Summary

Clerical Support is a vital role within our team at Southlake Regional Health Centre, working closely with healthcare providers to ensure seamless patient care. As a Program Clerical Support, you will be responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager.

Key Responsibilities
  • Coordinate patient appointments and perform clerical duties under the direction of nursing staff and physicians.
  • Act as a receptionist, communicating with patients via phone and in person.
Requirements
  • Minimum one year of clerical experience in an acute care healthcare environment.
  • Proven ability to attend work regularly and demonstrate current knowledge and skill in medical electronic health record systems.
  • Proficiency in Microsoft Office and excellent organizational and prioritizing skills.
  • Demonstrated ability in problem-solving, interpersonal and conflict resolution skills, and a commitment to customer service and teamwork.
  • Medical Terminology Certificate required and a Diploma in Medical Office Administration or relevant post-secondary diploma preferred.
About Us

At Southlake Regional Health Centre, we deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our team of nearly 6,000 staff, physicians, volunteers, students, and Patient and Family Advisors are committed to creating an environment where the best experiences happen.