Programmes Coordinator

7 days ago

Montreal, Quebec, Canada CANSO Full time
About CANSO

CANSO, the Civil Air Navigation Services Organisation, is a global trade association that represents the interests of air traffic control and associated services providers. Our members support nearly 90% of the world's air traffic, and we work together to improve air navigation services on the ground and in the air.

Job Summary

We are seeking a highly organised and detail-oriented Programmes Coordinator to join our team in Montreal, Canada. The successful candidate will assist in the coordination of day-to-day activities, maintain effective communication with internal and external stakeholders, and support programme and workgroup tasks.

Key Responsibilities
  • Stakeholder Engagement: Build relationships and communicate with stakeholders, including association members, to ensure effective collaboration and information sharing.
  • Workgroup Support: Provide secretariat support to assigned CANSO workgroups, assist with coordination, and provide resources to advance tasks.
  • CANSO Performance Monitoring and Reporting: Track CANSO performance against established metrics, coordinate inputs for consolidated reports, and draft quarterly and annual reports for internal and external stakeholders.
  • Database and Statistics: Maintain an industry data database, analyse survey results, and produce consolidated reports of regional statistics and trends over time.
  • Communications and Publication Support: Draft communications materials, edit publications, and coordinate their production and distribution.
  • Office Administration: Manage office supplies, order and maintain inventory, ensure proper functioning of office equipment, and ensure compliance with company policies and local regulations.
  • Meeting Planning and Coordination: Plan and coordinate office events and activities, such as workgroup meetings, workshops, and webinars, including managing meeting logistics, agendas, and invitations.
  • General Administration: Perform day-to-day administrative tasks, such as responding to emails, filing paperwork, and drafting reports.
Requirements
  • Education: A bachelor's degree or diploma in a relevant field, such as business administration.
  • Communication Skills: Excellent communication skills in English are essential, fluency in other languages is an asset.
  • Analytical and Writing Skills: Strong analytical, writing, and proofreading skills.
  • Attention to Detail: Strong attention to detail, including the ability to manage multiple projects simultaneously and ensure that work is delivered to a high standard of quality.
  • Technical Proficiency: Highly proficient with Microsoft Office (Excel, Word, and PowerPoint).
  • Additional Skills: Experience with data analysis and use of Business Intelligence tools (Power BI, Tableau) as well as WordPress and CRM software.
  • International Experience: Experience in international multicultural business environments is an asset.
Personal Qualities
  • Highly Organised: Able to manage multiple projects simultaneously, prioritise tasks, and meet deadlines.
  • Detail-Oriented: Able to identify errors or inconsistencies and ensure that all aspects of a project are completed to a high standard of quality.
  • Effective Communicator: Must be able to communicate clearly and concisely with stakeholders at all levels, both verbally and in writing.
  • Problem Solver: Able to analyse problems, identify potential solutions, and implement effective strategies to overcome challenges.
  • Collaborative: Able to work collaboratively with team members, stakeholders, and external partners.
  • Integrity and Professionalism: Demonstrates integrity and professional work ethic at all times, maintaining appropriate confidentiality and impartiality in all dealings with members.
  • Team Spirit and Reliability: Demonstrates good team spirit and reliability.
  • Team Values: Able to authentically live CANSO's brand values: think big, speak with authority, create value for CANSO's members, embrace collaboration, act responsibly, and strive for the extraordinary.

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