Healthcare Coordinator
4 weeks ago
We are seeking a highly skilled and dedicated individual to fill the role of Client Relations and Patient Safety Coordinator at the Winnipeg Regional Health Authority.
This position plays a critical role in supporting quality improvement and patient safety across the Winnipeg health region.
Key Responsibilities- Provide exceptional customer service to patients, clients, residents, families, and the public by responding to requests, resolving issues, and providing information.
- Manage patient safety events, including intake, assignment, designation, and entry of events into RL Solutions.
- Collaborate with the Quality Improvement & Patient Safety Unit to identify and implement process improvements.
- Develop and maintain effective relationships with stakeholders, including healthcare providers, community organizations, and government agencies.
- Minimum of three years of experience in a healthcare setting or health information services.
- Proficiency in RL Solutions, spreadsheets, databases, and other computer systems.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and as part of a team.
- Undergraduate degree or diploma in a health-related discipline.
- Experience using medical terminology.
The Winnipeg Regional Health Authority offers a comprehensive benefits package, opportunities for professional growth and development, and a dynamic work environment.
We are committed to diversity, equity, and inclusion and welcome applications from individuals who reflect the diversity of our community.
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