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Technical Advisor

2 months ago

SaintBrunodeMontarville, Quebec, Canada VOLKSWAGEN ST-BRUNO Full time

About Volkswagen St-Bruno

Volkswagen St-Bruno is a leading automotive group in Quebec, Canada, with a rich history of excellence dating back to 1985. As a subsidiary of the Dilawri Group, we continue to build on our reputation as Canada's largest automotive group.

Why Work with Us?

  • We offer a competitive weekly salary with a bonus structure based on performance.
  • Our team is stable, dynamic, and dedicated to providing exceptional customer service.
  • We provide excellent group insurance, including dental, medical, life, travel, and extended health coverage.
  • Ongoing training and development opportunities are available to help you grow in your career.
  • Internal promotions and career advancement opportunities are available.
  • Attractive employee discounts and benefits are offered.
  • Regular social activities and events are organized throughout the year.

Main Responsibilities

  • Identify customer needs for vehicle maintenance and repair.
  • Offer and promote various after-sales services and preventive or maintenance services.
  • Provide customer service advice and support.
  • Establish a relationship of trust with customers.
  • Evaluate the cost of maintenance and write work orders.
  • Carry out related tasks or those requested by the service manager.

Required Qualifications and Skills

  • Relevant experience in sales and customer service.
  • Interpersonal skills, excellent customer service, and a passion for sales.
  • Ability to work under pressure.
  • Professionalism, courtesy, and neat presentation.
  • Excellent interpersonal and negotiation skills.
  • Organizational skills and attention to detail.
  • Ability to work in a team environment to achieve common goals.