Front End Supervisor

2 weeks ago

Duncan, Canada Thrifty Foods Full time

Job Summary:

The Front End Supervisor is a key role in ensuring a superior customer service experience at Thrifty Foods. As a Supervisor, you will be responsible for coaching and developing friendly, well-trained staff to provide exceptional customer service.

Key Responsibilities:

  • Supervise the front end department and staff to ensure a clean and presentable work area at all times.
  • Remain current with weekly and in-store specials to provide customers with the best shopping experience.
  • Ensure accurate labeling of products through adherence to company pricing strategies.
  • Foster a shopping experience that engages customers and enhances loyalty, sales, and profit.
  • Run, monitor, and analyze sales data reports to inform business decisions.
  • Monitor and ensure compliance with SOP, OH&S, food safety, and other corporate initiatives.
  • Lead the department in accordance with company presentation standards.
  • Act as the departmental "go-to" person in charge of the department when required.
  • Recruit, train, develop, motivate, and coach employees to support the department leadership team.
  • Schedule and monitor breaks, back-ups, and other departmental activities.
  • Participate in the final inventory calculations.
  • Follow store lock-up procedures when required.

Requirements:

  • Full knowledge of department operations and skills.
  • Ability to work independently in a fast-paced environment.
  • Ability to work a variety of shifts, including evenings and weekends.

Education:

  • High School Diploma.
  • Minimum 12 months of experience.

What We Offer:

Thrifty Foods offers a comprehensive Total Rewards package, which varies by role and is designed to help our teammates live better – physically, financially, and emotionally.

Our Total Rewards programs go beyond your paycheque:

  • Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance.
  • Access to Virtual Health Care Platform and Employee and Family Assistance Program.
  • A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
  • A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
  • Learning and Development Resources to fuel your professional growth.
  • Paid Vacation.

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