Food Service Team Lead

4 weeks ago


Brampton, Ontario, Canada DAIRY QUEEN Full time

Job Summary: We are seeking a skilled Food Service Supervisor to join our team at DAIRY QUEEN. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:

  • Establish efficient methods to meet work schedules and ensure seamless service delivery.
  • Supervise and coordinate the activities of staff who prepare and portion food, providing guidance and support as needed.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Estimate ingredient and supply requirements for meal preparation, ensuring that we always have the necessary resources to meet customer demand.
  • Monitor and maintain records of stock, repairs, sales, and wastage to inform inventory management and cost control decisions.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
  • Establish work schedules that meet the needs of our customers and staff, while also ensuring compliance with company policies and procedures.

Requirements:

  • 2 years of experience in a food service supervisory role, with a proven track record of success in a fast-paced environment.
  • Strong leadership and communication skills, with the ability to motivate and guide staff to achieve their best.
  • Excellent problem-solving and analytical skills, with the ability to identify and resolve issues quickly and effectively.
  • Ability to work in a fast-paced environment, with a high level of attention to detail and a commitment to quality and customer service.


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